Carmen Miller
York
Summary
Committed professional with experience serving hot, delicious food while maintaining friendly atmosphere. Supported multiple FOH and BOH duties for optimal service to every guest. Ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates, and spills. Attentive to the presentation and variables in the food providing the best possible quality for the guests.
Overview
7
7
years of professional experience
Work History
Expo/Head Food Runner
Rocksalt Grille
Westminster
06.2022 - 02.2025
- Assisted in preparing dishes for service by garnishing and checking presentation.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Kept track of daily specials and communicated changes with waitstaff promptly.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
- Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
- Responded promptly to complaints or issues raised by guests regarding their orders.
- Ensured that all kitchen staff adhered to food safety regulations.
- Examined trays prior to delivery for correct portion size, temperature, garnish.
- Assigned tasks to other Food Runners when needed.
Tax Intern
Messiah University
Mechanicsburg
01.2024 - 04.2024
- Drafted letters and other correspondence related to taxation issues.
- Conducted independent field audits and investigations of income tax returns to verify information provided.
- Examined accounting systems and records to determine appropriateness of methods and controls.
- Checked completeness of information when processing applications and transactions.
- Participated in seminars regarding recent developments in federal, state, and local tax laws.
- Researched tax regulations, laws, and guidelines related to specific client cases.
- Collaborated with team members to ensure efficient completion of projects within deadlines.
- Performed calculations and prepared summaries of estimated taxes due.
Front of House Employee
Sonic
Westminster
06.2018 - 08.2019
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Assisted guests with special needs or accommodations, ensuring an inclusive environment.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
Education
Bachelor of Science - Business Administration
Messiah University
Mechanicsburg, PA05-2024
High School Diploma -
Francis Scott Key Highschool
Union Bridge, MD06-2020
Skills
- Project management
- Tax research
- Financial analysis
- Customer service
- Data entry
- Time management
- Effective communication
- Team collaboration
- Strong leadership
Timeline
Tax Intern
Messiah University
01.2024 - 04.2024
Expo/Head Food Runner
Rocksalt Grille
06.2022 - 02.2025
Front of House Employee
Sonic
06.2018 - 08.2019
Bachelor of Science - Business Administration
Messiah University
High School Diploma -
Francis Scott Key Highschool