Carmine Jannetti
Hawley
Summary
Hardworking and enthusiastic, trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
5
5
years of professional experience
Work History
Server
Woodloch Pines Resort
05.2019 - 12.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Line Cook
Christiansons
02.2024 - Current
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Plated and presented all dishes to match established restaurant standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Hostel Volunteer
Casa Santurce
02.2024 - Current
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Trained new staff members on proper customer service and hospitality policies.
- Developed and maintained positive relationships with guests for satisfaction.
Education
High School Diploma -
Wallenpaupack Area High School
Hawley, PA06.2021
Skills
- Kitchen Operations
- Server Communication
- Customer Service
- Cleaning and organization
- Problem-Solving
- Food safety knowledge
- Highly motivated
- Professional Attitude
- Time Management
- Active listener
- Quality Control
Languages
English
Native language
Spanish
Intermediate
B1
Timeline
Line Cook
Christiansons
02.2024 - Current
Hostel Volunteer
Casa Santurce
02.2024 - Current
Server
Woodloch Pines Resort
05.2019 - 12.2023
High School Diploma -
Wallenpaupack Area High School
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