Carol Cassidy
Pittsburgh,Pa.
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Office Worker
Room2Room Renovations
05.2009 - 11.2021
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained digital and physical files for projects, business records and customer accounts.
- Ensured confidentiality of sensitive information by adhering to strict document management protocols.
- Updated accounts with routine expenses and contract payments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Dietary Clerk
Seneca Place
04.1991 - 06.2006
- Promoted team collaboration through active participation in staff meetings and offering assistance when needed.
- Streamlined communication between nutrition services and nursing teams, resulting in better patient care coordination.
- Supported menu planning efforts by gathering data on patient preferences and nutritional needs.
- Assisted dietitians with nutrition assessments, supporting the development of personalized meal plans for patients.
- Delivered patient meal trays, beverages, snacks and floor stock.
- Provided excellent customer service to patients and their families, addressing concerns or requests promptly and professionally.
- Maintained a professional demeanor when interacting with patients under stressful circumstances, demonstrating empathy and patience at all times.
- Developed and maintained accurate nutrition records and databases.
Education
None - Business
South Hills High School
Pittsburgh, PA06.1962
Skills
- Verbal Communication
- File Organization
- Professionalism and Etiquette
- Positive Attitude
- Scheduling appointments
- Data Entry
- Invoice Processing
- Dedicated Team Player
- Professional and mature
- Valid Driver's License
- Database Management
- Quickbooks
Timeline
Office Worker
Room2Room Renovations
05.2009 - 11.2021
Dietary Clerk
Seneca Place
04.1991 - 06.2006
None - Business
South Hills High School
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