Carol Leiphart
York
Summary
Detail-oriented professional with a proven track record in customer relationship management and problem-solving. Focused on prioritizing tasks to achieve service goals and exceed customer expectations.
Overview
20
20
years of professional experience
Work History
Cleaning Homes
Self
York
01.2006 - Current
- Managed household errands and other essential duties.
- Resolved customer issues with knowledgeable, friendly service to enhance satisfaction.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified and implemented creative solutions to exceed customer satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
Maurice J. Mcdonough
Waldorf, MD06-1986
Skills
- Cleaning techniques
- Quality assurance
- Customer service
- Customer relationship management
- Attention to detail
- Time management
- Problem solving
- Problem resolution
- Effective communication
- Excellent communication
Timeline
Cleaning Homes
Self
01.2006 - Current
High School Diploma -
Maurice J. Mcdonough