Carolina Ebe Lopez Urena
Norristown
Summary
Enthusiastic and dedicated professional with a diverse background in customer service, management, and food safety. I hold a Food Safety certification and a Manager certification, and I am known for my patience, and ability to work collaboratively with others. I am fluent in both English and Spanish, and I am eager to learn new skills and take on new challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager, Cosmetics Department
Walmart
11.2022 - Current
- Oversee daily operations in the cosmetics department and lead a team of associates
- Ensure compliance with food safety standards and provide exceptional customer service
Bartender
Boca De Mar
08.2024 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Primo Produce
11.2022 - 03.2023
- Provided high-quality service to customers in a fast-paced environment
Barista/Cashier
Paris Baguette
02.2022 - 10.2022
- Delivered excellent customer service and managed cash transactions efficiently
Education
Hampshire College -
Hampshire College
Boston, MA01.2021
High School Diploma -
Bronx Community College Preparatory
NYC01.2020
Skills
- Customer Service Excellence
- Team Collaboration
- Problem solving
- Bilingual: English and Spanish
- Food Safety Certification
- Management Experience
Certification
- Food Safety Certification
- Manager Certification
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Bartender
Boca De Mar
08.2024 - 02.2025
Manager, Cosmetics Department
Walmart
11.2022 - Current
Server
Primo Produce
11.2022 - 03.2023
Barista/Cashier
Paris Baguette
02.2022 - 10.2022
Hampshire College -
Hampshire College
High School Diploma -
Bronx Community College Preparatory
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