Caroline Burns
634 E. Chester Pike, Apt G1 Ridley Park,,Pa
Summary
Dynamic Team Supervisor at Wawa Inc. with proven leadership skills and a focus on quality improvement strategies. Adept at coordinating daily tasks and fostering team development, I effectively resolved issues while enhancing productivity. Committed to maintaining high standards of care, I trained new hires in best practices, ensuring compliance and patient satisfaction.
Overview
19
19
years of professional experience
Work History
Team Supervisor
Wawa Inc.
1413 Wilmington Pike, West Chester, Pa. 19382
11.2018 - 06.2025
- Assisted in coordinating 4 to 8 daily team members activities and workflow management.
- Supported team members by providing resources and guidance for task completion.
- Learned operational procedures and safety protocols to ensure compliance.
- Adapted quickly to new tools and technologies to enhance productivity.
- Observed team performance, identifying areas for improvement and skill development.
- Contributed to maintaining a positive work environment through effective communication.
- Engaged in training sessions to build knowledge of best practices in team supervision.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
Home Health Aide
Margaret Whalen
West Chester, PA
01.2006 - 11.2023
- Provided personal care services, including bathing, grooming, and assistance with daily living activities.
- Monitored patients' vital signs and reported changes to healthcare professionals promptly.
- Assisted patients with mobility and transportation to ensure safety and comfort.
- Administered medication as prescribed while maintaining accurate records of dosages and times.
- Trained new hires on best practices for patient care and safety protocols within home health environment.
- Fostered strong relationships with patients and families to improve overall satisfaction and quality of care provided.
Education
Bachelor of Science - Business/ Accounting
Chestnut Hill College
Philadelphia, PA08-2017
Associate of Science - Business/ Accountaning
Delaware County Community College
Media, PA05-2015
Skills
- Proven leadership skills
- Effective assignment delegation
- Quality improvement strategies
- Team development
- Detail-oriented analysis
- Effective problem resolution
- Coordinating daily tasks
- Effective task management
- Cash flow oversight
Timeline
Team Supervisor
Wawa Inc.
11.2018 - 06.2025
Home Health Aide
Margaret Whalen
01.2006 - 11.2023
Bachelor of Science - Business/ Accounting
Chestnut Hill College
Associate of Science - Business/ Accountaning
Delaware County Community College