Summary
Overview
Work History
Education
Skills
Timeline
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Caroline Burns

634 E. Chester Pike, Apt G1 Ridley Park,,Pa

Summary

Dynamic Team Supervisor at Wawa Inc. with proven leadership skills and a focus on quality improvement strategies. Adept at coordinating daily tasks and fostering team development, I effectively resolved issues while enhancing productivity. Committed to maintaining high standards of care, I trained new hires in best practices, ensuring compliance and patient satisfaction.

Overview

19
19
years of professional experience

Work History

Team Supervisor

Wawa Inc.
11.2018 - 06.2025
  • Assisted in coordinating 4 to 8 daily team members activities and workflow management.
  • Supported team members by providing resources and guidance for task completion.
  • Learned operational procedures and safety protocols to ensure compliance.
  • Adapted quickly to new tools and technologies to enhance productivity.
  • Observed team performance, identifying areas for improvement and skill development.
  • Contributed to maintaining a positive work environment through effective communication.
  • Engaged in training sessions to build knowledge of best practices in team supervision.
  • Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.

Home Health Aide

Margaret Whalen
01.2006 - 11.2023
  • Provided personal care services, including bathing, grooming, and assistance with daily living activities.
  • Monitored patients' vital signs and reported changes to healthcare professionals promptly.
  • Assisted patients with mobility and transportation to ensure safety and comfort.
  • Administered medication as prescribed while maintaining accurate records of dosages and times.
  • Trained new hires on best practices for patient care and safety protocols within home health environment.
  • Fostered strong relationships with patients and families to improve overall satisfaction and quality of care provided.

Education

Bachelor of Science - Business/ Accounting

Chestnut Hill College
Philadelphia, PA
08-2017

Associate of Science - Business/ Accountaning

Delaware County Community College
Media, PA
05-2015

Skills

  • Proven leadership skills
  • Effective assignment delegation
  • Quality improvement strategies
  • Team development
  • Detail-oriented analysis
  • Effective problem resolution
  • Coordinating daily tasks
  • Effective task management
  • Cash flow oversight

Timeline

Team Supervisor

Wawa Inc.
11.2018 - 06.2025

Home Health Aide

Margaret Whalen
01.2006 - 11.2023

Bachelor of Science - Business/ Accounting

Chestnut Hill College

Associate of Science - Business/ Accountaning

Delaware County Community College

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Caroline Burns