Summary
Overview
Work History
Education
Skills
Clearances
Additional Information
Timeline
Generic

Caroline Wheeler

Espyville

Summary

Results-focused cosmetologist with a proven track record at Belladonnas Salon, excelling in customer service and relationship building. Recognized for meticulous attention to detail and effective issue resolution, enhancing client satisfaction and retention. Skilled in scheduling appointments and fostering teamwork, contributing to a positive salon environment and operational success. Smoothly handles questions and resolves concerns with great problem-solving abilities, Multitasks and manages time well to consistently meet performance targets.

Overview

20
20
years of professional experience

Work History

Cosmetologist

Belladonnas Salon
11.2017 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customers service to increase retention and satisfaction.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.

Meat Packer

Livingstons Packing Co
04.2015 - 04.2016
  • Streamlined packaging process with meticulous attention to detail in weighing, labeling, and sealing packages.
  • Maintained strict compliance with food safety regulations during all aspects of meat handling, cutting, and packaging processes.
  • Maximized customer satisfaction through prompt attention to special requests or concerns regarding meat products on display or in orders placed.
  • Expedited order fulfillment by accurately following customer specifications for cuts, weights, and packaging requirements.

Owner / Manager / Stylist

Studio VIII
02.2010 - 04.2012
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.

Salon Manager/ Stylist

Regis Corporation
02.2005 - 03.2010
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
  • Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
  • Ensured compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.
  • Handled employee scheduling and coverage needs during business hours.

Education

Certificate Of Cosmetology And State Licence - Cosmetology

PSC Academy
Hermitage, PA
02.2005

High School Diploma -

Linesville High-school
Linesville, PA
06.2003

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Scheduling appointments
  • Clear communication
  • Professionalism and ethics
  • Customer consultation
  • Relationship building
  • Issue resolution
  • Teamwork and collaboration
  • Attention to detail
  • Customer service
  • Schedule development

Clearances

Pennsylvania State Criminal Background Check  1/7/25

Pennsylvania Child Abuse History Certification

1/10/25

Additional Information

4-H Project Leader- Volunteer 2008- Current


Leading a 4-H club has developed my leadership, communication, and organizational skills through planning activities, motivating young individuals, and teaching the importance of proper record keeping. Through out this time I have facilitated group discussions, and ensured effective communication among members, parents, and advisors. My hope is that the youth that i have been given the opportunity to work with become strong leaders and productive members of society .

Timeline

Cosmetologist

Belladonnas Salon
11.2017 - Current

Meat Packer

Livingstons Packing Co
04.2015 - 04.2016

Owner / Manager / Stylist

Studio VIII
02.2010 - 04.2012

Salon Manager/ Stylist

Regis Corporation
02.2005 - 03.2010

Certificate Of Cosmetology And State Licence - Cosmetology

PSC Academy

High School Diploma -

Linesville High-school

Similar Profiles

CREATE PROFILE
Caroline Wheeler