Carolyn Torres Colon
Ambridge
Summary
Dynamic manager with a proven track record at Corner Store Shop, excelling in team leadership and customer service. Enhanced customer satisfaction through effective communication and conflict resolution. Skilled in time management, consistently meeting deadlines while fostering a productive work environment. Committed to achieving goals and driving team success.
Overview
6
6
years of professional experience
Work History
Host
Carolyn
Pittburgh, PA 15222
09.2025 - 12.2025
- Welcomed and seated guests promptly, ensuring a positive first impression.
- Managed reservation systems to optimize table turnover and enhance guest experience.
- Coordinated with kitchen staff to communicate special requests and dietary restrictions effectively..
- Assisted in maintaining cleanliness and organization of dining areas for a welcoming atmosphere.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Manager
Corner Store Shop
West Mifflin, PA
04.2022 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sandwich Artist
SUBWAY®Restaurants
West Mifflin, PA
03.2020 - 01.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Education
High School Diploma -
West Mifflin Area Highschool
West Mifflin, PASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Multitasking proficiency
- Adaptable to change
- Foreign language skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Host
Carolyn
09.2025 - 12.2025
Manager
Corner Store Shop
04.2022 - 03.2025
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 01.2023
High School Diploma -
West Mifflin Area Highschool