Summary
Overview
Work History
Education
Skills
Certification
Languages
Projects
Timeline
OperationsManager
Carolyne Castillo

Carolyne Castillo

Risk Analyst Officer
Panama,Panamá

Summary

Dynamic lawyer specializing in compliance and due diligence with over three years of experience serving international clients. Certified in Anti-Money Laundering Measures and holding a Diploma in Data Protection Regulation in Panama. Proven expertise in legal research, client communication management, and regulatory compliance through policy reviews, procedures, and risk management controls. Adept at investigating allegations, analyzing market data, and contributing to credit review processes.

Overview

3
3
years of professional experience
2
2
Certifications

Work History

Risk Analyst Officer

ICBC Panama Branch
05.2024 - Current
  • Ensured adherence to regulatory requirements by conducting regular reviews of policies, procedures, and controls related to risk management practices within the organization.
  • Investigated allegations to check validity and recommend actions to minimize risk.
  • Gathered and analyzed information on target markets, including corporate sectors, industries, regulatory policies, and the economic environment.
  • Conducted research and analysis on clients and credit facilities, contributing to credit review processes under guidance.
  • Acted as secretary for the credit committee, preparing meeting minutes, and other related documentation.
  • Assisted in the training of the bank's AI model to enhance efficiency in translation.
  • Contributed to the development of the data protection policy for credit committee recordings, ensuring compliance with regulatory standards.

Lead Research Analyst

London Stock Exchange Group
05.2022 - 04.2024
  • Conduct extensive media and Internet searches in both Spanish and English to craft comprehensive reports meeting industry standards.
  • Successfully managed multiple projects as a Lead Research Analyst, demonstrating flexibility by consistently meeting tight deadlines while maintaining high-quality results, and ensuring 100% quality in the reports delivered.
  • Exhibited strong capabilities in handling confidential information while conducting detailed analysis of proprietary research, which allowed me to maintain confidentiality and ethical practices.
  • Analyze data to identify reputational, financial, and integrity risks, such as sanctions, corruption, and money laundering.
  • Demonstrated motivation to lead a project in the Panama offices focused on deepening and understanding the role of due diligence, which has significantly motivated my peers.
  • Participated in the Buddy Program, assisting new hires in adapting to the workforce and providing guidance on navigating the office environment.


Legal Assistant

Estudio Benedetti
06.2021 - 03.2022
  • Managed a successful project and led a team in registering over 500 cosmetics for a prominent brand, scheduling the registration of the product, and aiding with the supervision of the technical documentation of the products.
  • Directly managed a portfolio of clients, addressing clients through various communication tools and giving strategic advice, ensuring their needs and expectations were met throughout the registration process.
  • Assisted in legal document preparation, creating action plans for the registering of products.
  • Utilized time management skills to respond timely to inquiries, with a commitment to reply within a 24-hour timeframe, and to prioritize the important tasks at hand.
  • Demonstrated exceptional communication skills and professionalism while building a strong rapport with legal institutions we worked with, facilitating smooth interactions and collaboration.
  • Proficiently utilized productivity software, such as Microsoft Word, to create, edit, and format comprehensive research reports to prepare client files and legal documents, ensuring accuracy and compliance with legal requirements.
  • Conducted extensive legal research on legislation and regulatory standards to facilitate the seamless registration process.
  • Applied communication skills by presenting our legal services to potential clients, effectively communicating our value proposition, and drafting correspondence for the clients.

Education

Bachelor Law -

Universidad Catolica Santa Maria La Antigua
Panama City, Panama
05.2001 -

Skills

Microsoft Office Suit

Certification

Anti-Money Laundering Measures, CEEDPA, 05/01/23

Languages

Spanish (Native)
English (Native)
German (Beginner)

Projects

Elections of Childhood and Adolescence Electoral Tribunal of Panama | 2024

I led the volunteer collaboration with the Electoral Tribunal for the pilot program of the Youth and Children Elections, an initiative that ran parallel to the national elections. This project highlighted my leadership, initiative, and passion for civic engagement, as well as my ability to manage complex logistics and high-level partnerships.


Learning Capsules London Stock Exchange Group

Lead a project in the Panama offices focused on deepening and understanding the role of due diligence, which has significantly motivated my peers. Collaborated with my manager and the Knowledge Management Team to determine effective learning solutions. Identified 10 essential topics to explore in-depth, shedding light on how due diligence contributes to compliance within the organization. Conducted the first session of learning capsules in June, which garnered an impressive 80% attendance from office members. Received positive feedback from participants and management, acknowledging the project's impact on individual motivation and overall team performance


Code of Conduct Asociacion Panamena de Debate (ASPADE) 

 Collaborated directly with a wide range of individuals, including volunteers, participants, and the board of directors, to gather valuable insights and perspectives in shaping the Code of Conduct. Identified the need for a robust and all-encompassing Code of Conduct to establish clear behavioral expectations and ethical standards for the organization's diverse stakeholders. Conducted thorough research on industry best practices and compliance requirements to ensure the document's effectiveness and alignment with legal and ethical norms. Developed a detailed Code of Conduct containing rules, procedures for addressing violations, and appropriate consequences for offenders.


Timeline

Risk Analyst Officer

ICBC Panama Branch
05.2024 - Current

Lead Research Analyst

London Stock Exchange Group
05.2022 - 04.2024

Legal Assistant

Estudio Benedetti
06.2021 - 03.2022

Bachelor Law -

Universidad Catolica Santa Maria La Antigua
05.2001 -
Anti-Money Laundering Measures, CEEDPA, 05/01/23
Diploma in Data Protection Regulation in Panama, Universidad Latina, 10/01/21
Carolyne CastilloRisk Analyst Officer