Carrie Wermter
Shelocta
Summary
Dynamic and detail-oriented Ltc Billing Representative with a proven track record at Diamond Pharmacy Services. Expert in insurance claims and data entry, enhancing billing accuracy and efficiency. Strong communicator with exceptional customer relations skills, adept at resolving discrepancies and fostering positive client interactions. Committed to continuous improvement and team collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ltc Billing Representative
Diamond Pharmacy Services
02.2025 - Current
- Processed billing inquiries and resolved discrepancies with customer accounts.
- Assisted in data entry for billing records, ensuring accuracy and completeness.
- Collaborated with team members to streamline billing procedures and improve efficiency.
- Utilized billing software to generate invoices and track payment statuses.
- Adapted quickly to new systems and tools while learning company policies and procedures.
- Participated in training sessions to enhance knowledge of billing processes and regulations.
- Worked effectively with medical payers such as Medicare, Medicaid, and commercial insurances to obtain timely and accurate payments.
- Received incoming information and entered into database system.
- Improved billing accuracy by thoroughly reviewing and verifying invoice data before submission.
- Performed quality assurance evaluations of processes and previous bills.
Cpht
Rite Aid Pharmacy
09.2015 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Kittanning Senior High School
Kittanning, PA06.2000
Skills
- Customer relations skills
- Microsoft office
- Collections
- Data entry experience
- Data entry expertise
- Medical records management
- Insurance claims
- Customer service
- Verbal and written communication
- Claim submission
- Customer engagement
Certification
Cpht
Lbs
Timeline
Ltc Billing Representative
Diamond Pharmacy Services
02.2025 - Current
Cpht
Rite Aid Pharmacy
09.2015 - 02.2025
High School Diploma -
Kittanning Senior High School