Carter Boyd
West Chester
Summary
Dynamic professional with proven customer service expertise at Sushi Yama, enhancing guest experiences through effective time management and team collaboration. Optimized seating strategies, reducing wait times. Skilled in multitasking and telephone reception, ensuring seamless communication between front-of-house and back-of-house teams. Dedicated to maintaining high standards and fostering a positive environment.
Overview
1
1
year of professional experience
Work History
Host/Takeout
Sushi Yama
02.2024 - 11.2024
- Greeted and welcomed guests, ensuring a positive first impression.
- Managed seating arrangements, optimizing flow during peak hours.
- Answered phone calls and inquiries, providing information on menu and reservation details.
- Coordinated with kitchen staff to communicate guest needs and special requests.
- Monitored wait times, adjusting seating strategies to enhance guest experience.
- Supported team during busy shifts by facilitating communication between front-of-house and back-of-house staff.
Dishwasher
Augustine Inn
08.2023 - 01.2024
- Operated dishwashing equipment to maintain cleanliness and hygiene standards.
- Sorted and organized dishes, utensils, and kitchenware for efficient workflow.
- Assisted kitchen staff by ensuring timely availability of clean dishes and utensils.
- Collaborated with team members to streamline cleaning processes during peak hours.
Education
BBA - Business Analytics
West Chester University of Pennsylvania
West Chester, PA06-2029
High School Diploma -
Middletown Highschool
Middletown, DE06-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Telephone reception
Timeline
Host/Takeout
Sushi Yama
02.2024 - 11.2024
Dishwasher
Augustine Inn
08.2023 - 01.2024
BBA - Business Analytics
West Chester University of Pennsylvania
High School Diploma -
Middletown Highschool