Carter Michaels

Automotive Technician

Shults Ford Lincoln Mercury

02.2023 - Current

Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Performed safety and emissions inspections.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Completed customer orders and warranty services according to manufacturer specifications.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.