Casey Mannix

Energetic and customer-focused professional with account management and client engagement experience. Skilled in communication, relationship building, and time management, with a passion for helping clients find solutions and exceed expectations. Excels in goal-oriented settings and ready to bring strong work ethic and enthusiasm to an entry-level Sales Representative position at Power Home Remodeling.

Successfully managed 20+ client accounts over three years, consistently delivering exceptional results, fostering client satisfaction, and driving account retention through strategic problem-solving and collaborative teamwork. As a result of these efforts I have received the following accolades:

• Most impressive client feedback: For delivering exceptional service, maintaining satisfaction, and fostering long-term client relationships.
• Client retention: Recognized for collaborating with internal teams to provide timely, high-quality solutions, resulting in renewed engagements and positive feedback.
• Biggest client turnaround: For my role in delivering an outstanding client comeback story.

In addition to the client-facing tasks that come with my role as an account executive, I support Caliber internally as a teaching assistant for Caliber's College of Public Relations training program. The program supports team members in developing and maintaining strong client relationships, navigating challenging situations, and crafting customized strategies tailored to a client's specific needs and goals. As teaching assistant, I am responsible for identifying opportunities to adjust the curriculum based on student and professor feedback, assigning professors to lead courses based on their strengths, and preparing concise yet effective presentations for each course.

Additionally, I lead monthly meetings for account executives and account coordinators to discuss recent wins and pain points, which allow my peers and I to exchange tips so we are better equipped to navigate challenging situations moving forward.