Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra Soledad

Easton

Summary

Dedicated team player with a passion for fostering strong professional connections. Proficient in cash handling and known for delivering exceptional customer service while resolving issues promptly. Skilled at providing effective solutions to customer problems in a fast-paced environment.

Overview

6
6
years of professional experience

Work History

Order Fulfillment Associate

Home Depot
06.2021 - Current
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Followed SOPs to avoid mix-ups and damages to orders.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
  • Followed procedures at all times for personal and team safety.
  • Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.

Package handler

United Postal Service
11.2020 - 05.2021


  • Worked with up to 70 pound bags.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.

Cashier

Giant Food Stores
02.2019 - 03.2021
  • Help resolve customer problems by investigating issues and answering questions to the best of my ability.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Built and maintained good working relationships with other associates.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Gas Station Attendant

Giant Food Stores
02.2019 - 03.2021
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Answered customers' questions, addressed problems, and complaints in person and via phone.
  • Eliminated safety hazards, removed soiled items and collected trash from customer areas.
  • Responded to questions about local area and company services.
  • Checked gas dispensers for leaks or malfunctions and repaired faults.
  • Keep the area organized and ready for the next shift.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Checked customer identification for alcohol, cigarette, and lottery sales.

Education

High School Diploma -

Easton Area High School
Easton, PA
01.2021

Bachelors - Health Science

Temple University
05-2025

Skills

  • Communication and presentation
  • Client-focused service
  • Enjoys fast-paced environments
  • HR understanding
  • Organization
  • Can carry up to 70 pound
  • Operate machines
  • Shipping procedures
  • Warehouse operations
  • Packing expertise
  • Barcode scanning

Timeline

Order Fulfillment Associate

Home Depot
06.2021 - Current

Package handler

United Postal Service
11.2020 - 05.2021

Cashier

Giant Food Stores
02.2019 - 03.2021

Gas Station Attendant

Giant Food Stores
02.2019 - 03.2021

High School Diploma -

Easton Area High School

Bachelors - Health Science

Temple University

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Cassandra Soledad