CASSIDY BUCH
Philadelphia
Summary
Store Manager with 11+ years of experience driving operational efficiency and sales growth. Strong track record in building high-performing teams, monitoring performance, and protecting profitability. Uses hands-on coaching, structured training, and clear communication to improve operations and customer satisfaction.
Results-driven leader who consistently exceeds sales goals by leveraging financial and marketing expertise for smart merchandising and purchasing decisions. Proactive in resolving issues, optimizing processes, and strengthening customer loyalty.
Overview
11
11
years of professional experience
Work History
Store Manager
Veronica Beard
11.2025 - Current
- Coaches associates in one-on-one sessions to boost product knowledge and raise customer interaction quality.
- Analyzed sales data to identify trends and drive merchandising decisions.
- Developed staff training programs to improve product knowledge and sales techniques.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Set clear clientele expectations in order ot generate in-store influenced sales and appointments.
- Enhanced visual merchandising standards to align with brand guidelines and attract clientele.
- Coordinated store events to boost foot traffic and increase brand awareness.
Store Manager
Veronica Beard
12.2023 - 11.2025
- Recruited and hired high-performing retail staff through targeted industry outreach and structured interviews.
- Motivated team members to reach sales targets by instituting clear goals and regular coaching sessions.
- Communicated product issues and inventory needs to stakeholders, reducing stock discrepancies and improving assortments.
- Controlled store payroll and assets by enforcing budgets and audits to protect profitability.
- Maintained 100% accuracy in cash handling and inventory records through strengthened procedures and daily reconciliations.
Assistant Store Manager
Veronica Beard
07.2023 - 12.2023
- Boosted store efficiency by enhancing team workflows and customer interactions.
- Oversaw inventory management, ensuring accuracy and optimal stock levels.
- Implemented innovative strategies to increase customer loyalty and brand engagement.
Assistant General Manager
Zadig & Voltaire
10.2022 - 05.2023
- Mentored staff, fostering a collaborative environment that improved service quality.
- Implemented new staff training protocols, enhancing team performance.
- Oversaw daily operations, ensuring meticulous adherence to service standards.
Sales Supervisor/Interim Store Manager
Marc Jacobs
11.2021 - 09.2022
- Led daily store sales team operations, improving staff productivity with measurable results.
- Analyzed sales metrics to identify trends and implemented actions that increased store performance.
- Resolved customer complaints promptly, improving satisfaction and repeat visits.
- Cultivated a supportive team environment that reduced turnover and improved team cohesion.
Sales Supervisor
Lucky Brand
09.2020 - 11.2021
Sales Associate & Sales Supervisor
Joie
02.2019 - 09.2020
Assistant Buyer
Groovy Girlz
05.2015 - 05.2019
- Analyzed sales and competitor data to optimize merchandise orders, producing measurable inventory alignment with demand.
- Managed buying trips within budget to source product, achieving cost-effective assortment selections.
- Maintained vendor relationships and tracked order status to ensure timely deliveries and supplier accountability.
Education
Master of Science - Global Fashion Enterprise
Thomas Jefferson University
Philadelphia, PA12-2021
Bachelor of Science - Fashion Merchandising & Management
Thomas Jefferson University
Philadelphia, PA05-2020
Skills
- Retail Effectiveness
- Performance Monitoring and Evaluation
- Client Services Management
- Planning
- Visual Merchandising
- Networking and Recruiting
- Business Operations Knowledge
- Inventory Control
- Problem-solving
Websites
LINKS
LinkedIn
Timeline
Store Manager
Veronica Beard
11.2025 - Current
Store Manager
Veronica Beard
12.2023 - 11.2025
Assistant Store Manager
Veronica Beard
07.2023 - 12.2023
Assistant General Manager
Zadig & Voltaire
10.2022 - 05.2023
Sales Supervisor/Interim Store Manager
Marc Jacobs
11.2021 - 09.2022
Sales Supervisor
Lucky Brand
09.2020 - 11.2021
Sales Associate & Sales Supervisor
Joie
02.2019 - 09.2020
Assistant Buyer
Groovy Girlz
05.2015 - 05.2019
Bachelor of Science - Fashion Merchandising & Management
Thomas Jefferson University
Master of Science - Global Fashion Enterprise
Thomas Jefferson University