Cassidy DeMarco
Philadelphia
Summary
Experienced and passionate Training Specialist with a strong background in developing, leading, and refining training programs for Direct Support Professionals. With several years of hands-on experience in direct care and staff development, I bring deep knowledge of best practices in person-centered support, compliance, and daily living assistance. Proven ability to train and mentor new hires, improve team performance, and ensure high-quality care through engaging, practical instruction. Adept at creating supportive learning environments and aligning training with organizational goals to elevate staff competency and client outcomes.
Overview
5
5
years of professional experience
Work History
Behavioral Health Advisor
Community Services Group
Atlas
10.2024 - Current
- Attended continuing education courses related to behavioral health topics.
- Attended continuing education courses related to IDD topics.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Organized and administered oral medications for clients following dosage and schedule requirements.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Transported clients to doctor's appointments and errands.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Facilitated therapeutic activities such as art therapy, music therapy, and recreational activities.
- Coordinated with family members and caregivers to provide education and support for managing behavioral health conditions.
- Assisted patients in developing personal goals and strategies for improving their quality of life.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for clients.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Educated patients on healthy lifestyle choices that can improve physical and mental wellbeing.
- Guided clients in developing skills or strategies for dealing with problems.
Recovery Support Professional
Gaudenzia
Ashland
10.2022 - 07.2024
- Assisted clients with developing life skills such as budgeting, job search strategies, and socialization techniques.
- Supported clients by providing resources, referrals, and community linkages.
- Collaborated with other healthcare professionals to ensure quality care was provided to all clients served.
- Participated in trainings related to evidence-based practices in order to stay current with best practices in the field of addiction treatment.
- Administered oral medications following physician's prescriptions and instructions.
- Conducted random drug tests for clients enrolled in outpatient programs.
- Performed administrative tasks such as scheduling appointments or filing paperwork.
- Maintained patient confidentiality in accordance with HIPAA guidelines.
Direct Support Supervisor/HHA
Family Home Medical Support Services
Mount Carmel
04.2020 - 01.2023
- Assigned and monitored daily tasks for direct support staff.
- Held disciplinary meetings with direct support staff when necessary.
- Coached employees on how best to interact with clients while still adhering to safety protocols.
- Provided guidance, direction and support to direct support staff
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Administered prescribed medications and treatments according to physician instructions.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Managed patient transportation and appointment scheduling.
- Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
- Gave assistance with ambulation using proper body mechanics techniques when necessary.
- Provided entertainment and companionship through conversation, reading, and board games.
- Organized client's personal items for easy access during daily activities.
- Provided patients and families with emotional support and instruction.
- Engaged in professional development activities such as attending conferences or seminars.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times
Education
High School Diploma -
Mount Carmel Area JrSr Highschool
Mount Carmel, Pennsylvania06-2013
Some College (No Degree) - Nursing
Luzerne County Community College
Nanticoke, PAAssociate of Applied Science - Allied Health
Harrisburg Area Community College
Harrisburg, PASkills
- Medication administration
- Behavioral observation
- Compassionate care
- Time management abilities
- Attention to detail
- Charting and other documentation
- CPR/AED
- Problem-solving abilities
- Task prioritization
- Life skills training
- Patient education
- Interpersonal and written communication
- Continuous improvement
Timeline
Behavioral Health Advisor
Community Services Group
10.2024 - Current
Recovery Support Professional
Gaudenzia
10.2022 - 07.2024
Direct Support Supervisor/HHA
Family Home Medical Support Services
04.2020 - 01.2023
High School Diploma -
Mount Carmel Area JrSr Highschool
Some College (No Degree) - Nursing
Luzerne County Community College
Associate of Applied Science - Allied Health
Harrisburg Area Community College