CASSIDY ROSSOLL
Pittsburgh
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Professional dance educator with strong background in various dance styles and techniques. Proven ability to inspire and lead students, creating supportive and dynamic learning environment. Emphasis on teamwork and adaptable teaching methods to meet diverse needs. Skilled in choreography, performance preparation, and fostering student growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Pitch and Avalon Social
Pittsburgh, PA
05.2026 - Current
- Crafted and served a diverse range of cocktails and beverages to enhance guest experiences.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained new staff on bartending techniques, customer service standards, and safety protocols.
- Developed seasonal drink menus in collaboration with management to attract new customers.
- Implemented efficient workflow processes during peak hours to improve service speed and quality.
- Built rapport with regular customers, fostering loyalty and repeat business through personalized service.
- Monitored compliance with health regulations and ensured cleanliness of bar area at all times.
- Collaborated with kitchen staff to coordinate food and beverage pairings for special events.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Dance Instructor
The Dance Stop
Willoughby Hills, OH
09.2020 - 07.2025
- Selected age-appropriate music and maintain up-to-date knowledge of students favorite music to incorporate into lessons
- Maintained accurate records of attendance, payments received, and lesson plans used for each class session
- Upheld studio guidelines and legal requirements for dancer and staff protection
- Created choreography routines for soloists and groups based on specific themes or stories
- Managed student behavior in classroom by establishing and enforcing rules and procedures
- Mitigated learning gaps and effectively delivered curriculum to students
- Fostered a culture of respect, teamwork, and discipline among students, emphasizing the importance of dedication in achieving excellence
- Administered first aid and addressed injuries during classes and rehearsals, following established health and safety protocols
- Maintained a positive and encouraging classroom environment, fostering a passion for dance and creativity among students
Crew Member
Dunkin’ Donuts
Pittsburgh, PA
02.2024 - 08.2024
- Drove team success by quickly completing assigned tasks
- Upheld high standards of productivity and quality in operations
- Resolved customer complaints in professional manner
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Took orders from patrons and input selections into store computer system
- Presented orders to guests within anticipated service times
- Stocked shelves and cases with new or transferred items
- Warmly greeted visitors to promote great customer service and positive ordering experience
- Stored food in designated areas following wrapping, dating, food safety, and rotation procedures
- Adhered to health department regulations regarding food handling procedures
Education
MBA - Business
Point Park University
Pittsburgh, PA08-2027
BFA - Dance
Point Park University
Pittsburgh, PA08-2027
High School Diploma - undefined
Notre Dame Cathedral Latin
Chardon, OH05-2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Responsible alcohol service
- Handling difficult customers
- Menu memorization
- Professional appearance
Certification
Driver’s License
Timeline
Bartender
Pitch and Avalon Social
05.2026 - Current
Crew Member
Dunkin’ Donuts
02.2024 - 08.2024
Dance Instructor
The Dance Stop
09.2020 - 07.2025
BFA - Dance
Point Park University
High School Diploma - undefined
Notre Dame Cathedral Latin
MBA - Business
Point Park University