Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cassandra Kutra

Moscow

Summary

Personable and energetic person committed to delivering excellence in all facets of customer service. Offering honed competencies in talking to customers, planning, and scheduling. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

10
10
years of professional experience

Work History

Bookseller

Books-A-Million
06.2025 - Current
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
  • Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
  • Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
  • Assisted customers in locating desired titles, resulting in repeat business and positive feedback.

Imaging Specialist

Access
05.2024 - 07.2024
  • Worked with documents by taking them out and scanning them into the computer in order to update them
  • Had to reorganize them into their new groupings based on information in the documents
  • Worked under multiple people and had to report to them throughout the day about our progress
  • Use nondisciplinary tools and equipment such as a computer
  • Complete forms in accordance with company procedures
  • Design information storage and retrieval systems, and develop procedures for collecting, organizing, interpreting, and classifying information

Babysitter & Petsitter

Babysitter & Petsitter - Families
01.2016 - 01.2024
  • Reassured children when upset providing emotional support and stability
  • Planned fun outings and educational activities to keep children entertained
  • Engaged with children on individual basis to build positive relationships
  • Assisted children with homework assignments and special projects across different subjects
  • Established and maintained safe play environment for children
  • Establishing trust through consistent communication with both parents and kids
  • Prepared food and water following instructions from pet owners
  • Communicated professionally with pet owners via phone, email, and text
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior
  • Walked dogs on a regular basis, ensuring they were kept safe and healthy

Dance Teacher

Dance Teacher - Arabesque Academy of Dance
08.2015 - 06.2021
  • Observed students to assess abilities, interests and learning objectives for a personalized lesson plan
  • Gave instruction based on student feedback and assessments of dance abilities
  • Collaborated with colleagues to share ideas and resources to enhance student experience and success
  • Monitored student behavior to identify potential issues and address problems appropriately
  • Motivated and encouraged students to practice dance routines to work toward set goals
  • Adhered to studio guidelines and legal requirements
  • Provided constructive corrections to encourage students to learn steps and improve dancing
  • Worked closely with students and parents to increase positive feedback from parents and boost overall student success

Education

Bachelor of Arts - Psychology

University of Delaware
Newark, DE
05-2025

High School Diploma -

North Pocono High School
Covington, PA
06-2021

Master of Arts - Psychology

University of Scranton
Scranton, PA

Skills

  • Imaging
  • Clerical Work
  • Customer Service
  • Committed
  • Adaptability
  • Multitasking Abilities
  • Document Review
  • Problem-Solving Abilities
  • Communication Skills
  • Store organization
  • Product recommendations

Accomplishments

  • Dean’s List of all eight semesters college so far
  • High Honors in all years of High School
  • 3.8 GPA
  • Member of Delta Delta Delta

Timeline

Bookseller

Books-A-Million
06.2025 - Current

Imaging Specialist

Access
05.2024 - 07.2024

Babysitter & Petsitter

Babysitter & Petsitter - Families
01.2016 - 01.2024

Dance Teacher

Dance Teacher - Arabesque Academy of Dance
08.2015 - 06.2021

Bachelor of Arts - Psychology

University of Delaware

High School Diploma -

North Pocono High School

Master of Arts - Psychology

University of Scranton

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Cassandra Kutra