Catherine Peters
Bellefonte
Summary
Accountable Sales Professional experienced in inside and outside sales. Delivered exceptional customer service through high energy and effective communication skills. Focused on embracing new challenges while demonstrating strong work ethic and adaptability.
Overview
29
29
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Banquet Department
PENN STATER
03.2026 - Current
- Delivered high-quality food and beverage service for large-scale events, conferences, and dining services.
Guest Service Relations (GSR/Slots)
HAPPY VALLEY CASINO
01.2026 - 05.2026
- Provide exceptional customer service, responsible cash handling with paying out jackpots, machine tech support, maintain a professional and inviting slots area.
Caterer
BE’S VENDING (KONOP CATERING)
11.2024 - 12.2025
- Provide exceptional customer service for minimum of 20 guests up to several hundred.
- Assist with setting up and breakdown of events and providing a pleasant guest experience.
- Was invited to join in any event when in area.
Bartender
KROLL’S WEST
10.2024 - 12.2025
- Mixing and serving drinks, managing inventory and bar supplies, processing payments, maintaining a clean and safe bar, and providing excellent customer service by engaging guests and making recommendations.
- Maintained high energy levels to enhance fan experience during Packer Home games.
- Was invited to join back with staff when back in the area.
Business Owner
JDOG JUNK REMOVAL & HAULING
04.2020 - 10.2024
- Started a single franchise in Oshkosh at the start of the epidemic and grew the company to 8 territories within 4 areas of Wisconsin in 2 quick years.
- Assisted businesses, homeowners, Senior living centers with removing unwanted or unneeded furniture and other items.
- Make sure crews were sensitive and gracious with the client due to situations.
- Separate donatable items from junk and offered through our APX Thrift store.
Profit Center Manager
SUNBELT RENTALS, INC
08.2013 - 04.2020
- Started & managed new location startup in De Pere, Wisconsin.
- Responsible for driving profitability via strong sales and support staff, fleet management, logistics and knowing the needs of the market.
- Full P & L responsibility.
- One of the fastest growing and profitable locations in the company.
Food Service
ST NICHOLAS CATHOLIC SCHOOL
08.2012 - 08.2013
- Prepared a healthy and delicious meal for 100 students for the school year.
- Manage with a small budget and many allergy concerns.
- Maintain a clean kitchen and work with the assistance of volunteer dishwashers and servers.
Branch Manager
United Rentals
De Pere
03.1997 - 01.2012
- Achieved profitability within first month and initiated growth trajectory.
- Managed daily operations and staff schedules for efficient branch functionality.
- Identified personnel and fleet changes and reviewed expenses to target support areas.
- Recruited from RSC to restore performance at underperforming location.
- Developed training programs to enhance employee skills and performance standards.
- Oversaw equipment inventory and ensured compliance with safety regulations.
- General Manager III / RSC (now United Rentals) – Branch Manager
Education
Bachelor of Arts Degree - Management and Communication
CONCORDIA UNIVERSITY
Mequon, WisconsinAssociate of Applied Science - Hotel/Restaurant Management
COMMUNITY COLLEGE OF THE AIR FORCE
Bitburg, Germany 06.1987 - 12.1990
Extensive course work - Sales and Marketing
NORTHEAST WISCONSIN TECHNICAL COLLEGE
Green Bay, WisconsinSkills
- Event coordination
- Catering compliance
- Event budgeting
- Beverage service
- Customer service
- Attention to detail
- Time management
- Organization and time management
- Task prioritization
- Problem solving
- Effective communication
- Verbal communication
- Flexible and adaptable
- Collaboration
Certification
- Real Estate license (WI), 87108-94
- RAMP Certified, certificate available upon request
Volunteer Opportunities
- 8th grade CCD teacher
- Reader
- Eucharist Minister
- Church Board member
- Events volunteer
- Meals on Wheels
- Hospice care
- Big Brothers Big Sisters
Military Experience
UNITED STATES AIR FORCE, 11/01/86, 11/01/96, Technical Sergeant (E-6)/Services Specialist, 1987: Newly assigned to Bitburg AB, GE was cooking in dining facility until the ZULU (F-15 on call alert pilots) discovered my cooking and requested I become their facilities cook., 1989: Was on temporary assignment to install software at Tempelhof AB, Berlin – was one of the first to witness the fall of the wall from Checkpoint Charlie., 1990: Called back to work in main dining hall to help them win the Hennessy Award which we did win.
Additional Education
- LEAD, COACH, WIN, Milwaukee, Wisconsin, 11/01/15
- SELL LIKE HELL, Milwaukee, Wisconsin, 05/01/15
- EHUB, Green Bay, Wisconsin, 05/01/10
- DALE CARNEGIE 12 WEEK TRAINING COURSE, Green Bay, Wisconsin, 08/11/08
- DALE CARNEGIE TRAINING, Chicago, Illinois, 11/01/05
Timeline
Banquet Department
PENN STATER
03.2026 - Current
Guest Service Relations (GSR/Slots)
HAPPY VALLEY CASINO
01.2026 - 05.2026
Caterer
BE’S VENDING (KONOP CATERING)
11.2024 - 12.2025
Bartender
KROLL’S WEST
10.2024 - 12.2025
Business Owner
JDOG JUNK REMOVAL & HAULING
04.2020 - 10.2024
Profit Center Manager
SUNBELT RENTALS, INC
08.2013 - 04.2020
Food Service
ST NICHOLAS CATHOLIC SCHOOL
08.2012 - 08.2013
Branch Manager
United Rentals
03.1997 - 01.2012
Associate of Applied Science - Hotel/Restaurant Management
COMMUNITY COLLEGE OF THE AIR FORCE
06.1987 - 12.1990
Bachelor of Arts Degree - Management and Communication
CONCORDIA UNIVERSITY
Extensive course work - Sales and Marketing
NORTHEAST WISCONSIN TECHNICAL COLLEGE