Cathy Bumgardner
Aliquippa
Summary
Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Office Manager/Assisted Living Liaison
PCMA, Personal Care Medical Associates
Robinson
04.2019 - 10.2025
- Coordinated Nurse Practitioners' schedules across Assisted Living buildings to optimize resident care
- Director of Operations/Liaison between Assisted living buildings, office and Nurse Practitioners
- Monitored physician and Nurse Practitioners' visits to enhance resident engagement and care quality
- Managed office staff along with various office duties
- Monitored all annual wellness visits, tracked and maintained
- Conducted meetings with staff and appropriate providers
- Tracked data for numerous projects
- Evaluated staff performance and conducted assessments to uphold quality standards in service delivery.
Advanced Director
Pure Romance by Cathy Bumgardner
Aliquippa
02.2013 - 03.2020
- Led team of 42 associates, fostering collaboration and ensuring achievement of departmental goals
- Executed direct sales strategies to promote products and services
- Conducted educational sessions for large groups of 150+ participants
- Oversaw inventory control processes and maintained budget compliance.
Clinical Supervisor/Medical Assistant
Cherrington Medical Associates, Moon PA
Moon
09.2008 - 02.2016
- Coordinated weekly schedules for Medical Assistants to ensure optimal coverage and efficiency
- Assisted physicians with minor procedures, enhancing patient care and workflow in the office
- Oversaw patient PT/INR monitoring and maintained compliance with narcotic control regulations.
- Utilized EMR and Allscripts to manage patient records and prescriptions
- Heritage Valley Health Systems
Assistant Office Manager/Medical Assistant
Tri-State Pulmonary Medicine
Beaver
04.1998 - 07.2008
- Supervised and coordinated work rotation and schedules for Medical Assistants to optimize workflow and patient care
- Prepared patients for examinations by taking vitals and updating medical histories to ensure accurate assessments
- Conducted pulmonary function tests to assess respiratory health in patients
- Supported back office operations by assisting with patient records and administrative duties.
- Maintained and calibrated lab instruments and equipment
- Managed bank deposits and ensured computer backups were completed for data integrity.
Education
Diploma - Medical Assistant program
North Hills School of Health Occupation
Pittsburgh, PACNA Certification -
Fred w. Eberle Technical School of Nursing
Skills
- Healthcare management
- Office management
- EMR/EHR
- HIPAA
- Clinical documentation
- Regulatory compliance
- Performance management
- Project management
- Operations management
- Schedule coordination
- Data tracking
- Meeting and event coordination
- Community outreach
- Team leadership
- Staff training
- Employee supervision
- Staff hiring
- Performance evaluation
- Communication strategies
- Organizational skills
- Escalation handling
- Proactive
- Staff hiring
Certification
- American Association of Medical Assistants (AAMA), 1998 - present
- PESI Fall Prevention Specialist Certificate, 2022 - present
Timeline
Office Manager/Assisted Living Liaison
PCMA, Personal Care Medical Associates
04.2019 - 10.2025
Advanced Director
Pure Romance by Cathy Bumgardner
02.2013 - 03.2020
Clinical Supervisor/Medical Assistant
Cherrington Medical Associates, Moon PA
09.2008 - 02.2016
Assistant Office Manager/Medical Assistant
Tri-State Pulmonary Medicine
04.1998 - 07.2008
Diploma - Medical Assistant program
North Hills School of Health Occupation
CNA Certification -
Fred w. Eberle Technical School of Nursing