Cathy Owens
Hanover
Summary
Results-driven Construction Loan Administration Manager with 35 years of experience in project management, compliance, and risk mitigation. Specializes in regulatory compliance and process optimization, enhancing operational efficiency. Skilled in team leadership and problem-solving, fostering effective communication and client coordination.
Overview
32
32
years of professional experience
Work History
Construction Loan Administration Manager
M&T Bank
York
04.2022 - Current
- Staffed a dedicated team of Construction Loan Administrators to focus on and support the Affordable Housing initiative and its objectives.
- Lead a group of seven Construction Loan Administrators through complex Affordable Housing construction loans, including bond fundings, LIHTC investments and permanent Federally sponsored programs.
- Mentor and support staff, fostering professional growth and accountability while strengthening partnerships with internal credit risk partners.
- Partner with managers across sales, underwriting, credit, and closing to establish best practices for managing the Affordable Housing pipeline.
- Adapt process steps to enhance cross-team information sharing throughout engagement, closing, and construction.
- Collaborate with various internal partners by providing feedback and guidance on loan structure and documentation to conform with credit policy.
- Analyze due diligence from potential new inspectors and maintain the approved list for Construction Loan Administration.
- Ensure compliance with Third Party Vendor Management policy by providing quarterly attestations, conducting annual review of inspector list, responding to biennial testing/audit and preparing and presenting Construction Loan Administration's Non-traditional Third Party Oversight Review to various bank SMEs on a triennial basis.
Construction Loan Administrator
M&T Bank
York
02.2012 - 04.2022
- Managed a large portfolio of complex commercial construction projects focusing on project budgets, schedules and risk exposure; proactively identified and resolved issues impacting cost or timeline.
- Reviewed contractor pay applications, change orders and other specific construction documentation to ensure compliance with credit policies. Obtained necessary approval and funding via various methods.
- Assisted with credit memo preparation, bid/engaged inspector, reviewed closing documentation, interacted with and developed strong relationships with both internal and external customers.
- Conducted internal review process to ensure compliance with department established procedures.
- Led a team focused on the development of a CLA onboarding training guidebook and playbook.
- Took part in a Construction Support Model Kaizen Event (2017) to address pain points and process mapping with lending partners and CLA.
- Participated in LEAP program (2013) to enhance efficiency of internal processes.
Loan Administration Manager
First Horizon Home Loans
Baltimore
03.2001 - 02.2010
- Executed workout duties to resolve and liquidate loan portfolios during company dissolution.
- Led team of 13 in managing complete lifecycle of large single family construction to permanent loan portfolio.
Various positions
SunTrust Bank
Baltimore
04.1994 - 03.2001
- Commercial Construction project Manager - 4 years
- Credit Analyst/manager - 3 years
Education
Bachelor of Science - Finance
University of Baltimore
Baltimore, MD12-1993
Skills
- Construction loan portfolio management
- Loan underwriting
- Credit analysis
- Documentation review
- Due diligence analysis
- Risk assessment
- Vendor management
- Operational efficiency
- Real estate knowledge
- Team leadership
- Critical thinking
- Adaptability to change
Accomplishments
President's Club - Support Partner 2017
Timeline
Construction Loan Administration Manager
M&T Bank
04.2022 - Current
Construction Loan Administrator
M&T Bank
02.2012 - 04.2022
Loan Administration Manager
First Horizon Home Loans
03.2001 - 02.2010
Various positions
SunTrust Bank
04.1994 - 03.2001
Bachelor of Science - Finance
University of Baltimore