Cathy S. Wynn MHA, BS, OTR/L
Hummelstown,Pa
Summary
A servant leader distinguished by the unique ability to build collaborative teams, inspire people, and develop new programs, while remaining cognizant of organizational goals and resources. Demonstrates outstanding communication and relationship management skills while fostering an atmosphere of cooperation, efficiency, productivity and quality care. Possesses a strong ability to identify, develop change strategies, establish cultural change, and monitor efficacy of changes, with training in organizational change management. Strong leadership skills with the ability to engage people to solve problems creatively, and the ability to maintain a high level of integrity with a passion for mentoring. Talented Supervisor of Therapy Services well-versed in leading and optimizing department operations to exceed current demands and expected needs. Detail-oriented and systematic with superior work ethic and good critical thinking skills. Experienced leader and trainer builds strong and effective teams to handle patient requirements.
Overview
22
22
years of professional experience
Work History
Rehabilitation Services Supervisor
UPMC - West Shore
09.2020 - Current
- Lead staff of 13 professionals in inpatient acute care rehabilitation department while maintaining caseload of acute care patients.
- Responsible for daily scheduling, coaching, and supervision of rehabilitation team.
- Accountable for management of departmental budget.
- Engage and participate in committees as assigned by Senior Manager and Director of Rehabilitation, representing department for 4 hospital sites.
- Created, developed, and implemented emergency plan for Central Pennsylvania UPMC Rehabilitation Departments.
- Responsible for supervision of 4 hospital site's rehabilitation departments one weekend per month.
- Assist with training and development of team members.
- Handle patient/family complaints and inquiries.
- Monitor team's performance and gave feedback when necessary.
- Update job knowledge by attending workshops, training sessions and educational opportunities.
- Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Occupational Therapist
Christiana Care Health System
11.2018 - 07.2019
- Coordinated interventions with multidisciplinary treatment team.
- Established compassionate and caring relationships with patients.
- Performed evaluations and assessments to recommend best treatment for individual patients.
- Performed assessments during treatment to determine progress according to goals.
- Meticulously reviewed records and referrals to determine and implement best treatment methods.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Evaluated patient conditions, histories and goals.
- Conducted physical, academic, vocational, mental and other types of evaluations to identify clients' needs and devise rehabilitation plans.
- Customized standard plans to meet individual abilities and needs.
- Consulted with direct-care staff to implement best methods to achieve therapy goals.
- Recommended equipment to use in-home to maximize opportunities for wellness.
- Prioritized opportunities for performance improvement.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
- Provided education to empower patients and families to understand conditions, treatments and treatment options for managing symptoms.
Occupational Therapist
UPMC Pinnacle
01.2014 - 09.2018
- Provided high quality care to patients in acute care setting
- Responsible for establishing daily Occupational Therapy schedule for staff.
- Supervised and coached subordinate staff and students as assigned.
- Consulted with direct-care staff to implement best methods to achieve therapy goals.
- Coordinated interventions with multidisciplinary treatment team.
- Established compassionate and caring relationships with patients.
- Performed evaluations and assessments to recommend best treatment for individual patients.
- Recommended equipment to use in-home to maximize opportunities for wellness.
- Prioritized opportunities for performance improvement.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Occupational Therapist
Visiting Nurses Association - Central PA
01.2002 - 12.2013
- Coordinated interventions with multidisciplinary treatment team.
- Provided guidance to home health aides to enhance patient's independence.
- Collaborated with other home health providers to ensure excellent and consistent care of patient.
- Performed evaluations and assessments to recommend best treatment for individual patients.
- Conducted physical, academic, vocational, mental and other types of evaluations to identify clients' needs and devise rehabilitation plans.
- Established compassionate and caring relationships with patients.
- Performed assessments during treatment to determine progress according to goals.
- Evaluated patient conditions, histories and goals.
- Customized standard plans to meet individual abilities and needs.
- Meticulously reviewed records and referrals to determine and implement best treatment methods.
- Consulted with direct-care staff to implement best methods to achieve therapy goals.
Education
Master of Science - Healthcare Administration
Colorado State University
Global Campus11.2017
Bachelor of Science - Occupational Therapy
State University of New York
Buffalo, NY05.1983
Skills
- Organizational Leadership
- Best Practices and Benchmarking
- Customer Service and Employee Engagement
- Highly Adaptable
- Excellent Decision Making
- Interpersonal Awareness
- Risk Management and Assessment
- Analytical Thinking
- Project Management
Additional Information
UPMC System Employee Experience Committee Member
UPMC West Shore Employee Experience Chair
UPMC Central Pennsylvania Alleged Abuse Investigation Team Member
UPMC Central Pennsylvania Above and Beyond Committee Member
UPMC West Shore Just Culture Committee Member
Timeline
Rehabilitation Services Supervisor
UPMC - West Shore
09.2020 - Current
Occupational Therapist
Christiana Care Health System
11.2018 - 07.2019
Occupational Therapist
UPMC Pinnacle
01.2014 - 09.2018
Occupational Therapist
Visiting Nurses Association - Central PA
01.2002 - 12.2013
Master of Science - Healthcare Administration
Colorado State University
Bachelor of Science - Occupational Therapy
State University of New York
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