Cayla Widdop
North Wales
Summary
Detail-oriented administrator with experience supporting effective and efficient office operations. Collaborative leader with creativity in conflict resolution and mitigation through executive measures and training programs. Outgoing and energetic individual familiar with providing superior customer service and exceptional organization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Agency Support Administrator
Total Benefit Solutions Inc
03.2022 - Current
- Smoothly manage the day-to-day front desk operations, including mail services, inventory, and scheduling.
- Maintain an organized, clean, and professional work space for staff and clients.
- Deliver excellent customer service with a helpful and positive attitude.
- Provide administrative and clerical support across Microsoft 365 platforms.
- Utilize WordPress to market business on social media sites and company website.
- Attend and assist at networking events for the Feasterville Business Association.
Shift Supervisor
CVS Pharmacy
01.2019 - 10.2022
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Delegated tasks to take advantage of individual abilities and meet expected demands.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Resolved customer complaints and issues by offering thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Arts - Criminal Justice; Minor in Pre-Law & Public Policy
Arcadia University
Glenside, PA05.2020
Skills
- Operations management
- Professionalism
- Interpersonal skills
- Dependability
- Strong written and verbal communication
- Time management
- Independence
Certification
Human Resource Management, Bucks County Community College, 2022
Timeline
Agency Support Administrator
Total Benefit Solutions Inc
03.2022 - Current
Shift Supervisor
CVS Pharmacy
01.2019 - 10.2022
Bachelor of Arts - Criminal Justice; Minor in Pre-Law & Public Policy
Arcadia University
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