Lisbeth De Los Angeles
Harrisburg
Summary
Experienced in overseeing complex programs and initiatives. Strong background in leading multifaceted teams to achieve project milestones and deliverables. Expertise in strategic planning and resource management for efficient utilization of resources. Proven track record of successfully navigating challenging projects. Adept at identifying and addressing potential roadblocks while maintaining a focus on achieving organizational goals.
Overview
15
15
years of professional experience
Work History
Family Based Program Director
Pennsylvania Counseling Services
03.2020 - Current
- Implement and ensure compliance with Family Based regulations
- Manage day-to-day clinical, fiscal, and administrative operations
- Provide ESFT model of family therapy in various settings
- Supervise staff, including hiring, evaluation, and termination processes
- Conducted group supervision and provided staff training
- Review and approve treatment plans
- Maintain Quality Improvement protocols and collaborate with the QI Dept
- Facilitate interagency meetings, intake, and case assignments
- Establish and maintain positive relationships with external agencies and professionals
Family Based Mental Health Worker
Pennsylvania Counseling Services
10.2018 - 03.2020
- Provided family therapy to at-risk youth in various settings
- Managed intake procedures, discharge planning, and referrals
- Completed case conceptualizations, treatment planning, and documentation
- Scheduled appointments and meetings with families and providers
- Offered crisis management and comprehensive incident documentation
- Provided case management services and community support to families
Patient Service Representative
Children's Dental Health
01.2017 - 01.2019
- Greeted and registered patients, scheduled appointments, and verified insurance
- Managed data entries and scanning in Dentrix
- Assisted with OR paperwork and medical clearance
Vehicle Liaison
Park Ave BMW
01.2016 - 01.2017
- Provided excellent customer service and managed courtesy loaner vehicles
- Conducted vehicle inspections and managed records
Enrollment Services Specialist
Central Penn College
01.2010 - 01.2016
- Provided administrative support to the Admissions team
- Supervised and trained front desk receptionists
- Managed data entries in various systems
Education
Master - Psychology: Children and Adolescent Development
Capella University-Online
09.2024
Bachelor of Science - Criminal Justice Administration
Central Penn College
Summerdale, PA09.2014
Associate Degree - Child Care Management
Central Penn College
Summerdale, PA01.2008
Skills
- Scheduling Experience
- Bilingual: Fluent in Spanish (speaking and writing)
- Employee Management and Supervision
- Hiring and Training
- Reporting and record-keeping
- Data Entry
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
- Excellent communication skills, both verbal and written
- Strong ethics, integrity, and independence
- Ability to confront and resolve difficult issues
- Collaborative team player with the capacity to work independently
- Skilled in data analysis and problem-solving
- Detail-oriented with a proactive approach
- Able to multitask effectively in a fast-paced environment
- Experienced in creating lesson plans and building rapport with individuals
- Relationship building
- Effective leader
- Program leadership
- Staff development
- Organizational leadership
- Strategic leadership
Additional Skills Strengths
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel).
- Excellent communication skills, both verbal and written.
- Strong ethics, integrity, and independence.
- Ability to confront and resolve difficult issues.
- Collaborative team player with the capacity to work independently.
- Skilled in data analysis and problem-solving.
- Detail-oriented with a proactive approach.
- Able to multitask effectively in a fast-paced environment.
- Experienced in creating lesson plans and building rapport with individuals.
Timeline
Family Based Program Director
Pennsylvania Counseling Services
03.2020 - Current
Family Based Mental Health Worker
Pennsylvania Counseling Services
10.2018 - 03.2020
Patient Service Representative
Children's Dental Health
01.2017 - 01.2019
Vehicle Liaison
Park Ave BMW
01.2016 - 01.2017
Enrollment Services Specialist
Central Penn College
01.2010 - 01.2016
Bachelor of Science - Criminal Justice Administration
Central Penn College
Associate Degree - Child Care Management
Central Penn College
Master - Psychology: Children and Adolescent Development
Capella University-Online
Similar Profiles
Ava GangwerAva Gangwer
Behavioral Health Technician at Pennsylvania Counseling ServicesBehavioral Health Technician at Pennsylvania Counseling Services
Charity PatrickCharity Patrick
Behavioral Health Technician at Pennsylvania Counseling ServicesBehavioral Health Technician at Pennsylvania Counseling Services
Travis FisherTravis Fisher
Check & Connect Mentor at Pennsylvania Counseling ServicesCheck & Connect Mentor at Pennsylvania Counseling Services