Cecilia Workman
Aston Mills
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
3
3
years of professional experience
Work History
Grocery Shopper
Giant Food Stores
Brookhaven, PA
01.2026 - Current
- Executed efficient grocery shopping by accurately locating and selecting items based on customer orders.
- Utilized in-store technology to track inventory levels and ensure product availability for customers.
- Communicated effectively with team members to coordinate order fulfillment and address customer inquiries.
- Demonstrated adaptability by learning store layout and product placement to enhance shopping efficiency.
- Assisted in training new team members on operational processes and best practices for grocery shopping tasks.
- Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
- Navigated complex customer requests with resourcefulness, leveraging extensive product knowledge to offer suitable alternatives when needed.
- Implemented time-saving strategies such as coordinating multiple orders simultaneously to maximize efficiency without sacrificing quality.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Counter Cashier
Coccos Pizza Aston
Aston Mills, PA
03.2024 - 01.2025
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to ensure a welcoming environment.
- Monitored stock levels and restocked items regularly.
- Managed cash register operations, ensuring accurate transactions and customer satisfaction.
- Took incoming phone calls during peak rush hours to take accurate food orders
Restaurant Hostess
Barnaby's Aston
Aston Mills, PA
06.2023 - 08.2023
- Greeted and seated guests, ensuring a positive first impression of the dining experience.
- Managed the reservation system to optimize table turnover and guest flow.
- Assisted with menu explanations to enhance guest understanding and satisfaction.
- Collaborated with waitstaff to coordinate service timing and guest needs.
Education
High School Diploma -
Sun Valley
Aston Mills, PASkills
- Inventory organization
- Health and safety Compliance
- Stock replenishment
- Cleaning and sanitizing
- Cleanliness standards
- Safety compliance
- Store maintenance
- Reporting skills
- Task prioritization
- Reporting documentation
- Dependability
- Reliability
- Written communication
- Upbeat and outgoing attitude
- Flexible schedule
Accomplishments
- OSHA certificate
- Stop The Bleed Certificate
- Blood Borne Pathogen Certificate
Timeline
Grocery Shopper
Giant Food Stores
01.2026 - Current
Counter Cashier
Coccos Pizza Aston
03.2024 - 01.2025
Restaurant Hostess
Barnaby's Aston
06.2023 - 08.2023
High School Diploma -
Sun Valley