Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Ceire McIvor

Drexel Hill

Summary

Dynamic bartender with a proven track record at Caseys Restaurant and Bar, excelling in customer service and conflict resolution. Skilled in cash handling and cocktail preparation, I foster strong relationships through effective communication, ensuring compliance and enhancing guest satisfaction. Committed to maintaining high standards and driving loyalty in a fast-paced environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Bartender

Caseys Restaurant and Bar
Drexel Hill
11.2013 - Current
  • Ensured accurate payment processing with POS system for efficient transactions.
  • Delivered exceptional customer service while maintaining composure during peak hours.
  • Addressed customer complaints professionally, enhancing loyalty and satisfaction.
  • Monitored alcohol consumption to prevent over-intoxication and underage sales.
  • Proactively managed bar inventory, restocking supplies to eliminate shortages.
  • Worked collaboratively with team members to provide high-quality service.
  • Built strong working relationships through clear communication with colleagues.
  • Verified guest identification for compliance with age restrictions on alcohol sales.

Education

High School Diploma -

Upper Darby High School
Upper Darby, PA
06-2018

Skills

  • Communication skills
  • Sales techniques
  • Cash handling
  • Drink preparation and menu knowledge
  • Conflict resolution
  • Cocktail preparation
  • Professionalism
  • Cultural awareness

Affiliations

  • Mental Health Advocate

Certification

  • Ramp Certified

References

References available upon request.

Timeline

Bartender

Caseys Restaurant and Bar
11.2013 - Current

High School Diploma -

Upper Darby High School
Ceire McIvor