Celina Salleet
Whitehall
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Server
Grove Street Pub and Grille
North Catasauqua, PA
06.2023 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new staff.
Retail Cashier
American Eagle Outfitters, Inc
Whitehall, PA
11.2021 - 11.2023
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Greeted customers promptly and responded to questions.
- Communicated clearly and efficiently with customers and coworkers.
Education
Bachelor of Arts - Biology
Desales University
Center Valley, PA05-2027
High School Diploma -
Whitehall High School
Whitehall, PA06-2023
Skills
- Supply restocking
- Hospitality service expertise
- Positive guest interactions
- Foreign language proficiency
- Strong work ethic
- Effective communication
- Problem resolution
- Time management
- Data analysis
- Positive and professional
Accomplishments
- National Honors Society
- Dean's List
- Honor Roll
- Leadership Award
- Academic Scholarship
Affiliations
- Community involvement and volunteering
- President of youth group
- Marketing Chair for the Middle Eastern Student Association at Desales University
Languages
Arabic
Native/ Bilingual
Timeline
Server
Grove Street Pub and Grille
06.2023 - Current
Retail Cashier
American Eagle Outfitters, Inc
11.2021 - 11.2023
High School Diploma -
Whitehall High School
Bachelor of Arts - Biology
Desales University