Cesar Guevara
Psychology/Tech/Business
Panama City
Summary
Meticulous software consultant maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules, cloud based platform migration and integration to improve overall business agility. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.
Overview
15
15
years of professional experience
11
11
years of post-secondary education
Work History
Co-Founder
AJOEM
Panama City
10.2015 - Current
- Established foundational processes for business operations.
- Secured grants and alliances from both, United States and Israel Embassies that served over 300 young entrepreneurs with startups through hatch training programs.
- Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
- Improved operational efficiencies to reduce costs and improve productivity.
Spanish-English Translator and Interpreter
Leader Impact Canada
Panama City
03.2023 - 03.2023
- Interpreted for over 11 speakers simultaneously and during several lectures.
- Maintained message content, tone, and emotion as closely as possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Interpreted conversations simultaneously to help both parties conduct business or manage personal concerns.
Tech Support Service Specialist
International School of Panama
Panama City
09.2015 - 09.2022
- Proven ability to develop and implement creative solutions to complex problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Integrated more than seven operation critical software platforms, migrating
1500+ users to different CRMs and ERPs, ensuring APIs and pipelines worked. - Acted as team leader in group projects, delegating tasks and providing feedback.
- Passionate about learning and committed to continual improvement.
HR Assistant
COPA Airlines
Panama City, Panamá
03.2014 - 09.2014
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
HR Intern
SENACYT
Panama City, Panamá
10.2011 - 12.2011
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Assisted with performance evaluations and identified areas for improvement to provide opportunities for growth.
- Created and updated tracking spreadsheets using MS Excel.
- Elaborated on onboarding Manual and its digital version.
HR Intern
Financiera Pacifico
Panama City, Panamá
07.2011 - 09.2011
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Worked with other teams to coordinate company events.
- Drafted technical documents, social media posts and internal memoranda.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
HR Intern
Universidad de Panama
Panama City, Panamá
Sep.2008 - Dec.2008
- Gained extensive knowledge in data entry, analysis and reporting.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Psychology
Universidad De Panama
Panama 03.2006 - 03.2017
Skills
Problem anticipation and resolution
undefinedTimeline
Spanish-English Translator and Interpreter
Leader Impact Canada
03.2023 - 03.2023
Co-Founder
AJOEM
10.2015 - Current
Tech Support Service Specialist
International School of Panama
09.2015 - 09.2022
HR Assistant
COPA Airlines
03.2014 - 09.2014
HR Intern
SENACYT
10.2011 - 12.2011
HR Intern
Financiera Pacifico
07.2011 - 09.2011
HR Intern
Universidad de Panama
Sep.2008 - Dec.2008
Bachelor of Science - Psychology
Universidad De Panama
03.2006 - 03.2017
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