Chad Ashley
Philadelphia
Summary
Dynamic Senior Director of Program Management at Comcast, adept at driving product strategy and enhancing user experience. Achieved $1.5M in annual synergies through effective program execution and cross-functional leadership. Skilled in budget management and process improvement, fostering customer satisfaction and delivering impactful solutions for millions.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Senior Director Program Management
Comcast
06.2020 - Current
- Planned and delivered rebranded customer application and digital experience for multiple partners resulting in synergies of $1.5M a year
- Led a 10-member cross-functional (architecture, product, program, engineering, sales, support) team and collaborated with five business partners towards the successful launches of smart home and internet products
- Prioritized programs to re-invigorate legacy infrastructure to maintain business continuity of 8 figure security business
- Optimized internet business unit processes resulting in $500K expenses avoided annually
- Launched camera products across US and Canada achieving over 100% app engagement increase
- Implemented controls to monitor the operational spend of 100 MDU's to identify when budgets are at risk
- Analyzed product portfolio to ensure that teams are investing in the right growth opportunities to stay competitive
- Partnered with sales team to help customers understand the product journey and ensure viable business case for products
Manager Technical Program Management
Leading Path Consulting (Comcast)
04.2018 - 06.2020
- Executed program to takeover management and launch 24/7 video recording service
- Liaison between business and technology teams to ensure successful rollout of products impacting 15 million customers
- Resolved risks and issues to ensure product development stayed on schedule
- Spearheaded defect tracking process improvements, providing clear visibility into defect resolution plans for product development teams
Project Manager
PCN
06.2017 - 04.2018
- Developed agile/scrum framework allowing company to increase efficiency of software delivery across 4 teams
- Led software development project for DNS, DHCP, IPAM integration software to create 6 figure revenue stream
- Orchestrated onboarding process of 2 key clients to the network managed service business
IT Project Manager – Sr. Project Manager
Johnson Controls
11.2014 - 06.2017
- Integrated networks of 600 global facilities for multi industrial company merger
- Delivered portal solution for ~55k users during merger with organization
- Standardized WAN and LAN network during acquisition (45 branch offices and plants)
- Monitored budget for network and cyber security projects (3 large scale simultaneous projects)
Education
MBA - Business Administration
Cardinal Stritch University
Milwaukee, WI08.2014
BBA - Management Information Systems
University of Wisconsin-Milwaukee
Milwaukee, WI12.2009
Skills
- Product strategy and brand management
- Program planning and execution
- Scalable platform development
- People management and leadership
- Business development and sales
- Roadmap and requirements management
- Data-driven decision making
- User experience enhancement
- Customer satisfaction strategies
- Analytics and competitive analysis
- Process improvement and simplification
- Cost avoidance techniques
- Engineering principles and practices
- Budget management
Industry Experience
- Telecommunication/Mass Media
- Technology
- Multi-industrial
- Professional Services
- Finance
Certification
PMP
Timeline
Senior Director Program Management
Comcast
06.2020 - Current
Manager Technical Program Management
Leading Path Consulting (Comcast)
04.2018 - 06.2020
Project Manager
PCN
06.2017 - 04.2018
IT Project Manager – Sr. Project Manager
Johnson Controls
11.2014 - 06.2017
MBA - Business Administration
Cardinal Stritch University
BBA - Management Information Systems
University of Wisconsin-Milwaukee