Maintained security and order within the correctional facility, ensuring the safety of staff and inmates
Conducted regular inspections of cells, common areas, and perimeter to identify any potential security breaches or contraband
Enforced rules and regulations by monitoring inmate activities, conducting searches, and responding to incidents in a calm and professional manner
Supervised inmate movement during daily routines such as meals, recreation time, visits, and medical appointments
Documented all incidents, disciplinary actions, and inmate behavior accurately in written reports
Assisted in the transportation of inmates to court appearances or other facilities while maintaining strict security protocols
Performed pat-downs and body searches on inmates when necessary to prevent smuggling of prohibited items
Responded promptly to emergencies such as fights or medical emergencies by following established procedures for containment and requesting backup if needed
Collaborated with other correctional officers to develop strategies for managing difficult or disruptive inmates effectively
Participated in ongoing training programs to enhance knowledge of corrections policies, emergency response techniques, self-defense tactics, etc
Developed positive relationships with inmates through effective communication skills resulting in improved compliance with rules
Trained new correctional officers on proper procedures leading to increased efficiency within the department
Parts Sales
Cummins Bridgeway
09.2014 - 10.2015
Processed and managed parts sales returns, ensuring accurate documentation and timely resolution
Collaborated with customers to understand the reason for return, providing exceptional customer service and resolving any issues or concerns
Maintained a high level of accuracy in processing returns, minimizing errors and reducing financial impact on the company
Utilized inventory management system to track returned parts, ensuring proper handling and disposition
Shift Supervisor
FCI USA llc
09.1998 - 09.2013
Directed a team of 100 employees, providing strategic guidance and support to achieve project objectives.
Developed and executed communication strategies to enhance collaboration and drive team productivity.
Oversaw team performance metrics and delivered consistent feedback to enhance operational efficiency.
Education
Basics of diesel engines - Diesel technology
Central Pa Institute Of Science & Technology
Bellefonte, PA
09.2014
High School Diploma - Vocational-Technical Education
Mount Union Area High School
Mount Union, PA
06.1996
Skills
Security
Communication skills
CPR
Supervising experience
Leadership
Conflict management
Certification
CDL
First Aid Certification
Driver's License
Timeline
Correctional Officer
PA Department of Corrections
10.2015 - Current
Parts Sales
Cummins Bridgeway
09.2014 - 10.2015
Shift Supervisor
FCI USA llc
09.1998 - 09.2013
Basics of diesel engines - Diesel technology
Central Pa Institute Of Science & Technology
High School Diploma - Vocational-Technical Education