Chanel Wimbush
Philadelphia
Summary
Professional researcher with strong background in data collection, analysis, and interpretation. Adept at leveraging advanced methodologies to drive impactful research outcomes. Known for fostering team collaboration and adapting to evolving project requirements. Skilled in qualitative and quantitative analysis, report writing, and critical thinking, ensuring reliable and actionable insights.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Verification Researcher
Vertical Screen, Inc.
04.2023 - Current
- Conducts reference interviews for pre-employment.
- Completes research for pre-employment using various systems.
- Confirms prior employment is complete and true by way of research.
- Contacts multiple clients regarding their applicant status.
- Notates all calls and outcomes of employment research status.
- Uses company procedure to complete employment research based on contact look up protocol.
- Enters all information into research notes accurately and precisely.
Direct Care Worker (Part-Time)
Private Home Care
08.2022 - 02.2023
- Assisted client with personal care and hygienic needs such as bathing, eating, brushing teeth, and range of motion.
- Assisted client with personal matters such as bill payment, making important calls and email correspondence.
- Maintained homecare records which included doctor's visits and personal living activities.
- Provided a precise log of client activity and progress.
- Served as a companion to help client maintain integral part of social skills.
Executive Administrative Assistant/ Claims Examiner
Health Partners Plans (Temporary-Lyneer Staffing)
09.2018 - 07.2022
- Reviewed, processed and adjudicated Medicaid claims on HICFA and UB2 claim forms
- Reviewed and adjudicated duplicate claims before forwarding to Reconsideration department
- Examined and corrected all hold codes on Medicaid Physicians claims
- Created Corro Letters and forwarded action grams to appropriate departments for review of issues on specific claims
- Prepared detailed excel spreadsheets for company presentations
- Conducted reference checks for small diverse businesses in attempt to complete a section of the company's RFP
- Prepared and assisted Attorney and General Counsel in preparing the company's Request for Proposal
- Conducted outreach to Health Plan members ages 2-21 in regards to their yearly dental and physical exam
- Contacted members in regards to their post-partum follow up in addition to assistance with signing up for programs such as WIC and CCIS in addition to services through the HPP Baby Partners program
- Contacted medical and dental facilities to schedule appointments for members in addition to locating a list of dental and medical providers per requests of HPP members
Private Caregiver
RightAid Home Care Agency
01.2016 - 07.2018
- Skilled Home Care Provider
- Maintained home care records that included any changes in doctor's orders, diet or personal living activities
- Assisted patients in performing physical therapy exercises and with administering medication based on doctor's orders
- Helped with patient meals and feeding, as well as basic housekeeping functions
- Worked with transportation professionals to make sure that patients who require additional assistance getting in and out of vehicles were able to safely use transportation
- Delivered weekly reports to the case managers and reviewed any important changes in the patient's condition
Confirmation Specialist
SDI Incorporated
04.2011 - 12.2015
- Contacted global suppliers in regards to shipment, price and delivery of goods
- Maintained a superior log pertaining to all purchase orders and deliveries
- Conducted regularly scheduled meetings for the confirmation specialist department
- Spoke with large companies in regards to affordable pricing of company products
- Sent voluminous email correspondences to large vendors and companies
- Ensured implementation of all policies and procedures for my department
Education
BBA - Human Resource Management
Temple University
Philadelphia, PA01.2011
Skills
- Public speaking (10 years)
- Verification Researcher (2 years )
- Executive administrative support (3 years)
- Microsoft Word, Microsoft Excel and PowerPoint (10 years)
- Effective multitasking
- Attention to detail
- Internet searches
- Analytical thinking
- Microsoft Excel proficiency
- Data collection and organization
- Research processes
- MS office
- Team collaboration
- Strong work ethic
Certification
QIDP Certification
Timeline
Verification Researcher
Vertical Screen, Inc.
04.2023 - Current
Direct Care Worker (Part-Time)
Private Home Care
08.2022 - 02.2023
Executive Administrative Assistant/ Claims Examiner
Health Partners Plans (Temporary-Lyneer Staffing)
09.2018 - 07.2022
Private Caregiver
RightAid Home Care Agency
01.2016 - 07.2018
Confirmation Specialist
SDI Incorporated
04.2011 - 12.2015
BBA - Human Resource Management
Temple University
Additional Information
Professional Skills - Computer Systems/Programs: IKE, Client Siebel, MHS, MACESS, CCMS, Rubicon, ORACLE, DREAMWEAVER, and OUTLOOK, Executive Administrative Assistant, Corporate Communications, Data Entry, Youth Mentor for Church Outreach Program, Hospitality team member for Church outreach, Closed Captioned for the hearing impaired, Claims Processing, Customer Service, Public Speaking, Typing (WPM: 75-100), Proficient in Microsoft Word, Excel, Power Point, Access and Internet Applications.