Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Chantelle Oliver

Chantelle Oliver

Birdsboro

Summary

Dedicated professional with a strong background in insurance and customer service. Proven track record of effectively managing client relationships and resolving inquiries in a timely manner. Skilled in analyzing policies and providing tailored solutions to meet individual needs. Committed to continuous learning and growth within the insurance industry.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Associate Agent

Kathy Barry Agency, LLC
12.2019 - 01.2025
  • Expanded sales portfolio with personal and commercial accounts.
  • Service, including rewrites of written book of business
  • Oversaw all aspects of personal marketing and prospecting.

Insurance Consultant

Philip Baker Insurance Services, Inc
12.2018 - 12.2019
  • Generated new business sales for personal and small business clients.
  • Executed sales strategies for personal, commercial, and farm markets.
  • Contributed to integration of agency management system.
  • Launched digital filing system.

Personal Lines New Business Marketing Manager

Gallen Insurance Agency
03.2011 - 12.2018
  • Supervise and refine processes within Personal Lines Department.
  • Oversee and evaluate comprehensive agency marketing strategies.
  • Manage & Market all personal new business quoting and sales
  • Responsible for maintaining carrier relationships. Also for understanding current product information and goals.
  • Streamlined service workflows through backup assistance and process revisions.

Property & Casualty Insurance Specialist

Seth Walizer State Farm Insurance Agency
10.2010 - 01.2011
  • Contact & quote new internet insurance leads.
  • Process new claim reports.
  • Handle customer service calls.
  • Process new business policies.

Education

High School Diploma - undefined

High Point Baptist Academy
Geigertown, PA

Skills

  • Microsoft Word, Excel, Powerpoint, AFW/AMS, ModMaster 4, Applied Management System
  • Typing speed – approx 85 wpm
  • Customer service
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Scheduling
  • Appointment scheduling
  • Verbal and written communication
  • Administrative skills
  • Office organization
  • Oral and writing communication
  • File organization
  • Hospitality services
  • Front office management
  • Sensitive information handling
  • Administrative support

Certification

  • Insurance Producer License – Property & Casualty, Life & Health License #568540. Held since 2010
  • CISR Designation – Earned in 2012
  • CIC designation – Earned in April 2018

Timeline

Associate Agent

Kathy Barry Agency, LLC
12.2019 - 01.2025

Insurance Consultant

Philip Baker Insurance Services, Inc
12.2018 - 12.2019

Personal Lines New Business Marketing Manager

Gallen Insurance Agency
03.2011 - 12.2018

Property & Casualty Insurance Specialist

Seth Walizer State Farm Insurance Agency
10.2010 - 01.2011

High School Diploma - undefined

High Point Baptist Academy

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Chantelle Oliver