Chantelle Weaver-Nesmith
Philadelphia
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Google office, etc. Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 2 years. Skilled in appointment scheduling, efficient data entry, and health records maintenance. Additional strengths include staff communication and digital data input.
Overview
8
8
years of professional experience
Work History
Medical Administrative Assistant
Community Healthcare Providers
01.2024 - Current
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Generated reports and logged patient information for reliable records.
- Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.
- Maintained and updated patient records for accurate, current medical histories.
- scheduling appointments, and handling patient inquiries.
Customer Service Cashier
Freedom Mortgage Corporation
07.2023 - 01.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer payments and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Assistant Property Manager
Odin Properties
02.2018 - 06.2022
- Overseeing real estate properties and tending to the needs of tenants
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Education
Diploma - Management
Star Career Academy Philadelphia
02.2014
Skills
- Administrative Experience
- Office Management
- 10years of customer services experience Strong work ethic Good communication skills Problem solving skills Self- confidence Flexible Positive attitude Time management abilities Team player Able to learn and accept criticism
- Workflow Coordination
- Patient Demographics
- Patient care and confidentiality
Personal Information
Relocation: Anywhere
Timeline
Medical Administrative Assistant
Community Healthcare Providers
01.2024 - Current
Customer Service Cashier
Freedom Mortgage Corporation
07.2023 - 01.2024
Assistant Property Manager
Odin Properties
02.2018 - 06.2022
Diploma - Management
Star Career Academy Philadelphia