Charan Dhakal

Reliable and compassionate administrative professional with over 3 years of experience in the healthcare field and a strong background in customer service. Proven ability to collect and verify patient information, handle scheduling, process payments, and communicate effectively with patients, providers, and insurance companies. Highly skilled in EPIC, HIPAA compliance, and front desk operations. Recognized for maintaining professionalism in high-pressure environments, supporting diverse patient populations, and contributing to a team-focused, patient-centered culture. Fully flexible for rotating shifts, weekends, and holidays.