Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charissa Yerger

Pottstown

Summary

Dynamic and dedicated professional with a background in customer service at Brookside Country Club. Expert in effective multitasking and exceptional communication, ensuring a warm and engaging dining experience. Proven ability to manage reservations and guest inquiries while maintaining cleanliness and a welcoming atmosphere. Committed to enhancing guest satisfaction through patience.

Overview

1
1
year of professional experience

Work History

Hostess/Busser

Brookside Country Club
06.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Completed daily side work and opening and closing duties without fail.
  • Seated patrons based on guest preferences and seating availability.

Education

No Degree - Psychology

Albright College
Reading, PA
05-2028

High School Diploma -

Pottsgrove Highschool
Pottstown, PA
05-2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Customer service expertise
  • Greeting guests
  • Exceptional communication
  • Guest engagement
  • Cleanliness maintenance

Timeline

Hostess/Busser

Brookside Country Club
06.2024 - Current

No Degree - Psychology

Albright College

High School Diploma -

Pottsgrove Highschool

Similar Profiles

CREATE PROFILE
Charissa Yerger