Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Alter

Pittsburgh

Summary

Results-driven professional with extensive experience in behavioral health and team facilitation. Skilled in conducting compliance reviews and collaborating with judicial entities to improve client outcomes through strategic support and operational efficiency.

Detail-oriented County Caseworker Supervisor with a proven track record in crisis intervention and client support. Enhanced client outcomes through strategic analysis and operational efficiency improvements.

Overview

18
18
years of professional experience

Work History

County Caseworker Supervisor

Allegheny County Department of Human Services
Pittsburgh, PA 15222
04.2012 - Current

Key Responsibilities:

Engaged with judicial entities to facilitate advanced civil commitment case evaluations.

Conducted thorough reviews to guarantee compliance with civil commitment regulations and standards.

Analyzed and reviewed mental health services for clients, leading to improved client outcomes.

Provided strategic guidance and support to mental health delegates, improving operational efficiency and service delivery.

Developed and executed training programs for new delegates and stakeholders on mental health procedures act and electronic applications, ensuring effective implementation.

County Caseworker/Mental Health Delegate

Allegheny County Department of Human Services
Pittsburgh, PA
11.2008 - 04.2012

Guided clients in identifying suitable mental health services to enhance well-being.

Assessed petitions for civil commitments, verifying alignment with established mental health procedures and legal standards.

Coordinated scheduling for advanced mental health commitment hearings, ensuring compliance with legal protocols.

Organized and managed transportation logistics to ensure timely access for individuals undergoing mental health commitments.

Oversaw documentation processes to enhance case management operations and facilitate client engagement.

Defined key responsibilities to ensure clarity in role expectations.

Education

Bachelor of Science - Psychology

Duquesne University
Pittsburgh, PA
05-1998

Skills

  • Crisis intervention
  • Client support
  • Requirements evaluation
  • Task management
  • Detail-oriented approach
  • Interpersonal communication
  • Organizational skills
  • Critical thinking
  • Interpersonal communication
  • Engaged listening
  • Engaged listening
  • Collaborative problem-solving
  • Strategic problem analysis
  • Relationship building

Timeline

County Caseworker Supervisor

Allegheny County Department of Human Services
04.2012 - Current

County Caseworker/Mental Health Delegate

Allegheny County Department of Human Services
11.2008 - 04.2012

Bachelor of Science - Psychology

Duquesne University
Charles Alter