Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Charles Garner II

Coraopolis

Summary

Dedicated UPS Package Car Driver with a proven track record of exceeding delivery goals while ensuring safety and customer satisfaction. Skilled in efficient route optimization and effective communication, I consistently foster strong customer relationships and maintain an impeccable safety record. Committed to excellence and reliability in all delivery operations.

Overview

24
24
years of professional experience
1
1
Certification

Work History

UPS Package Car Driver

UPS
10.2001 - 04.2025
  • Learned and adhered to safety protocols for package delivery operations.
  • Operated delivery vehicle efficiently, ensuring timely transportation of packages.
  • Navigated routes using GPS technology to optimize delivery efficiency.
  • Maintained accurate records of deliveries and pickups throughout shifts.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Assisted in loading and unloading packages to meet delivery deadlines.
  • Communicated effectively with customers regarding delivery status and schedules.
  • Adapted quickly to changing schedules and unexpected challenges during routes.
  • Delivered exceptional customer service by addressing concerns, answering questions, and providing accurate information about package deliveries.
  • Minimized delays due to unforeseen circumstances such as traffic jams or construction zones by adjusting route plans accordingly.
  • Adhered to strict safety guidelines while operating package car equipment such as hand trucks, dollies, or carts for safe transportation of items.
  • Promoted a positive company image through professional appearance, courteous behavior, and clean vehicle maintenance.
  • Reduced potential accidents through constant vigilance towards road conditions, weather changes, pedestrians, cyclists, and other drivers on the roadways.
  • Assisted supervisors in resolving issues related to incorrect addresses or missing package information for smooth delivery processes.
  • Increased customer satisfaction by delivering packages in a timely and efficient manner.
  • Contributed to team success by assisting coworkers with heavy lifting and challenging tasks when necessary.
  • Facilitated smooth pick-up and drop-off experiences for customers by clearly communicating expected arrival times and promptly notifying them of any delays or issues.
  • Participated in regular training sessions to stay updated on company policies, safety regulations, and industry best practices.
  • Maintained excellent safety record through careful driving and adherence to company policies.
  • Supported the company''s commitment to environmental sustainability by practicing fuel-efficient driving techniques and minimizing idling time.
  • Exceeded expectations for daily package delivery volume, consistently surpassing management-set goals without compromising safety or customer satisfaction.
  • Demonstrated punctuality and reliability by consistently arriving at work on time and completing assigned routes within schedule constraints.
  • Enhanced efficiency by accurately sorting packages for delivery based on route sequence numbers before starting each shift.
  • Improved route efficiency by utilizing GPS technology and optimizing delivery schedules.
  • Strengthened relationships with customers by establishing rapport and fostering trust during daily interactions.
  • Ensured the security of packages by following proper loading procedures and locking vehicles when unattended.
  • Exhibited strong organizational skills while maintaining accurate records of delivered packages, vehicle maintenance logs, and fuel expenses.
  • Navigated complex urban environments with ease due to comprehensive knowledge of local roads, traffic patterns, and shortcuts.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected load security and checked for damages.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Fostered positive working relationships with regular customers.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Filled out load paperwork and DOT-mandated log books.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Kept detailed records of deliveries and money received from customers.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Operated light trucks to deliver loads as far as [Number] miles from home location.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

Education

Brooke High School
Wellsburg, WV

Skills

  • Safe driving practices
  • Package handling
  • Loading and unloading
  • Heavy lifting
  • Proper lifting techniques
  • Defensive driving
  • Vehicle inspection
  • Accident prevention
  • GPS operation
  • Warehouse operations
  • Logbook maintenance
  • Route planning
  • Adherence to regulations
  • Hazardous materials handling
  • Delivery scheduling
  • Cross-docking
  • Load securing
  • Efficient route optimization
  • Vehicle security
  • Driver training
  • Road safety awareness
  • Hand truck proficiency
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Efficiency and time management
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Strong working relationships
  • Dependability and honesty
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Customer relationships
  • Adaptability and flexibility
  • Valid Driver's license
  • Decision-making
  • Ability to lift 50 pounds
  • Cash handling
  • Vehicle safety and maintenance
  • Communication and interpersonal skills
  • Customer support
  • Order picking and processing
  • Relationship building
  • Traffic laws and regulations
  • Commercial driving
  • Map reading and navigation skills
  • Vehicle loading
  • Safety procedures
  • Vehicle inspections
  • Documentation skills
  • Physical fitness
  • Fluent in english
  • Team building
  • Basic math skills
  • Cash register operation
  • Task prioritization
  • Equipment operation
  • Self motivation
  • First aid certified
  • Interpersonal skills
  • Map reading
  • Commercial driving experience
  • Work order management
  • Analytical thinking
  • GPS navigation
  • Conflict resolution
  • Documentation
  • Load safety
  • Safe driver training
  • Goal setting
  • Professionalism
  • Customer-oriented
  • Incident reporting
  • Interpersonal communication
  • Delivery verification
  • Record keeping
  • Continuous improvement
  • Inventory management
  • Time management abilities
  • Preventive Maintenance
  • Delivery and shipment records
  • Adaptability
  • Manual transmission

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved safety issues which led to problems addressed by empolyees.
  • Supervised team of 10 staff members.

Certification

  • Licensed Safety Co-Chair - 2018 -2024

Timeline

UPS Package Car Driver

UPS
10.2001 - 04.2025

Brooke High School
Charles Garner II