Charles Horne

• learned proficiency in the CRM of the company

• cultivated my own call call script that has proven to be very effective

• in my first eight months, I set 64 inspections, during a poor storm season

• became proficient at market research and understanding the clientele and their needs

• I utilized hail trace and know the ins and outs and the best ways to get leads for the company

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Made sure product was made and ready for pickup

•implementation of a high standard of safety protocols

•adapted to various changes in a company, with every changing needs.

• Improved system performance by upgrading outdated equipment and implementing new technologies in high voltage installations.
• Utilized advanced diagnostic tools such as thermal imaging cameras to identify potential issues early on leading to faster resolution times.
• Enhanced power grid reliability by performing routine maintenance and repairs on high voltage electrical equipment.
• Promoted environmental sustainability by identifying opportunities for energy efficiency improvements within high voltage systems.
• OSHA 30 and 10 certified