Charles Sevor
Norwood
Summary
Security professional with expertise in maintaining safety across various environments. Proficient in managing high-pressure situations and conducting thorough patrols to identify potential risks. Strong customer service skills contribute to an enhanced security experience for clients and staff.
Overview
12
12
years of professional experience
Work History
Military Truck Driver
Pennsylvania Army National Guard
Phoenixville
08.2024 - Current
- Operated military trucks to transport personnel and supplies, ensuring timely delivery to support mission objectives.
- Conducted vehicle inspections to ensure safety and operational readiness.
- Utilized navigational systems such as GPS devices or maps in order to plan routes for delivery of goods.
- Responded swiftly to emergencies during transport operations, providing critical support and maintaining safety.
- Collaborated with team members to execute mission plans, enhancing coordination and operational success.
- Executed battlefield drills to enhance unit readiness and effectiveness.
- Responded quickly to emergencies, providing first aid and support.
- Operated and maintained various weapons systems during training exercises.
Security Officer
Main Line Protection Services
Philadelphia
01.2024 - Current
- Conducted regular patrols to identify suspicious activities and safety hazards, ensuring a secure environment.
- Monitored premises to ensure safety and security of clients and staff.
- Responded promptly to alarms and emergencies, coordinating with law enforcement when needed.
- Managed access control by verifying identities and granting authorized entry to maintain facility security.
- Guarded restricted areas to prevent unauthorized entry.
- Prepared detailed reports on incidents and daily activities to inform management and enhance security protocols.
- Trained new security personnel on procedures and emergency protocols effectively.
Rideshare driver
Uber
Philadelphia
04.2022 - Current
- Achieved consistently high customer scores due to exceptional service.
- Delivered friendly customer service during trips, assisting with luggage and answering questions about city attractions to enhance passenger experience.
- Utilized GPS to navigate optimal routes, ensuring timely and efficient passenger delivery.
- Demonstrated effective time management by consistently arriving at pick up locations ahead of schedule.
- Used advanced driving techniques to better improve time management and safety.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
Correctional Officer
George Hill Correctional Facility
Thornton
01.2020 - 04.2022
- Monitored inmate behavior to deter crime, escape attempts, and dangerous activities, ensuring a safer environment.
- Addressed disruptive behavior by issuing verbal commands and applying physical force to maintain order.
- Supervised planned recreational activities and actively participated in community action programs.
- Participated in regular training sessions to stay up to date on changes in correctional policies and procedures.
Package Handler
United Parcel Service
Philadelphia
11.2016 - 01.2020
- Ensured compliance with local, state, and federal regulations in package loading operations, supporting operational integrity.
- Organized shipments efficiently, contributing to on-time delivery of all products.
- Maintained safe work environment by adhering to company safety guidelines, reducing risk of accidents.
- Ensured that all aircraft left on time.
- Operated heavy and light machinery.
- Achieved certification in marshalling aircraft to ensure safe and efficient ground operations.
Manager
Kings Water Ice
Philadelphia
05.2014 - 11.2018
- Delegated tasks and responsibilities to team members, ensuring balanced workload and timely project completion.
- Mentored and trained new employees on company policies and procedures.
- Applied analytical and problem-solving skills to resolve operational issues, enhancing workflow efficiency.
- Delivered customer service to over 100 individuals daily, fostering positive relationships and enhancing customer satisfaction.
Education
Some College (No Degree) - Cyber Security
Penn State University
Reading, PASkills
- Vehicle operation
- Weapon systems operation
- Weapons training
- Physical Fitness
- Emergency response
- Security awareness
- General security
- Arrest Procedures
- Correctional training
- Incident Reporting
- Weapons training
- People-oriented
- Customer Relations and Communications
- Team Support
- Conflict Resolution
- Conflict De-escalation
- Staff Orientation and Training
- Employee Communications
- Well Organized
- Time management
- Time management
Timeline
Military Truck Driver
Pennsylvania Army National Guard
08.2024 - Current
Security Officer
Main Line Protection Services
01.2024 - Current
Rideshare driver
Uber
04.2022 - Current
Correctional Officer
George Hill Correctional Facility
01.2020 - 04.2022
Package Handler
United Parcel Service
11.2016 - 01.2020
Manager
Kings Water Ice
05.2014 - 11.2018
Some College (No Degree) - Cyber Security
Penn State University