Charlotte Filiciotto
Bethlehem
Summary
Innovative and dedicated museum professional committed to the development of high quality, collections-based public programs. Skilled at volunteer and museum docent interpretive training.
Overview
17
17
years of professional experience
Work History
Manager of Programs and Volunteers
Historic Bethlehem Museums & Sites
11.2023 - Current
- Develop interpretive materials and training sessions for educational staff and volunteers
- Recruit, train, and evaluate museum teachers
- Develop, implement, and facilitate in-person and virtual programs to engage new and sustain existing audiences around HBMS collections and exhibitions
- Manage K-12 and higher education reservations for HBMS school tours, outreach programs/ presentations and other special educational opportunities to meet annual revenue projections
Coordinator of Museum Collections and Public Programs
Historic Bethlehem Museums & Sites
04.2022 - 11.2023
- Effectively managed the Kemerer Museum of Decorative Arts facility, HBMS program offerings, staff, and volunteers to ensure a positive experience for all visitors
- Worked with the Director of Collections & Engagement and community partners to develop engaging, mission-aligned public program offerings, specifically for endowed program series for adults and children
- Worked with the Director of Collections & Engagement, volunteers, and interns to ensure 60,000 artifacts and over 10,000 photographs were properly cared for and accessible
Museum Educator
National Museum of Industrial History
04.2022 - 12.2022
- Facilitated and led STEAM-based educational programs for K-12 students
Collections Assistant/Education Coordinator
Moravian Historical Society
07.2021 - 04.2022
- Assisted with the acquisition, documentation, care, maintenance and handling, use and access, copyright, security, and environmental monitoring of objects
- Updated and maintained the PastPerfect database, paper files, and archives
- Conceptualized, planned, developed, and facilitated educational programming
- Created in person and online interpretive materials designed to be used in the museum or elsewhere
- Led guided museum tours
Museum Docent
Moravian Historical Society
07.2020 - 07.2021
- Led guided museum tours
- Followed daily opening and closing procedures
- Handled sales in the museum shop
- Assisted with a collection-wide inventory
- Developed virtual and in-person educational content
Childcare provider
05.2012 - 02.2020
- Provided childcare for a family with two children on an as-needed basis
- Offered educationally appropriate activities
- Helped to maintain a consistent routine
Childcare Aide
Lehigh Valley Center for Children's Care and Education
05.2008 - 04.2016
- Provided care for children from birth- five years
- Helped to provide a safe and interactive early learning environment
- Communicated with families and other caregivers
Education
Master of Arts - Cultural Heritage Management
Johns Hopkins University
Baltimore, MD05.2022
Certificate - Historic Preservation
Bucks County Community College
Newtown, PA05.2020
Bachelor of Arts - history
Moravian University
Bethlehem, PA05.2012
Skills
- Volunteer Management
- Public Program Development
- Interpretive Development
- Collection Care & Management
Timeline
Manager of Programs and Volunteers
Historic Bethlehem Museums & Sites
11.2023 - Current
Coordinator of Museum Collections and Public Programs
Historic Bethlehem Museums & Sites
04.2022 - 11.2023
Museum Educator
National Museum of Industrial History
04.2022 - 12.2022
Collections Assistant/Education Coordinator
Moravian Historical Society
07.2021 - 04.2022
Museum Docent
Moravian Historical Society
07.2020 - 07.2021
Childcare provider
05.2012 - 02.2020
Childcare Aide
Lehigh Valley Center for Children's Care and Education
05.2008 - 04.2016
Certificate - Historic Preservation
Bucks County Community College
Bachelor of Arts - history
Moravian University
Master of Arts - Cultural Heritage Management
Johns Hopkins University
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