Chase Glasper
Philadelphia
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Server
Kalaya
Philadelphia, PA
12.2022 - 01.2026
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Facilitated communication between kitchen staff and front-of-house to enhance customer satisfaction with food service.
- Trained new servers on menu offerings and standard operating procedures, enhancing team efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Student Worker
Temple University Liberal Arts It Department
Philadelphia
12.2021 - 12.2022
- Assisted in troubleshooting technical issues for faculty and students using various IT systems.
- Provided support in maintaining hardware and software inventory across the department.
- Streamlined documentation processes for IT services, enhancing accessibility for users.
- Collaborated with team members to improve response times for service requests and incidents.
Food Runner / Barback
Heritage
Philadelphia
05.2019 - 03.2020
- Delivered food orders promptly to ensure optimal guest satisfaction.
- Collaborated with kitchen staff to streamline order flow and reduce wait times.
- Maintained cleanliness and organization of dining area for enhanced guest experience.
- Assisted servers by communicating order specifics and dietary restrictions effectively.
Education
Bachelor of Science - Computer Science
Temple University
Philadelphia, PA12-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Wine Service
- Food running
- Tableside etiquette
Timeline
Server
Kalaya
12.2022 - 01.2026
Student Worker
Temple University Liberal Arts It Department
12.2021 - 12.2022
Food Runner / Barback
Heritage
05.2019 - 03.2020
Bachelor of Science - Computer Science
Temple University