Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Chase Heard

Pittsburgh

Summary

Dedicated professional with a strong focus on customer service and teamwork. Proven ability to manage time effectively in fast-paced environments while maintaining high standards.

Overview

1
1
year of professional experience

Work History

Restaurant Busser and server

Coast & Main
Pittsburgh
01.2025 - 08.2025
  • Cleaned and set tables for incoming guests in a fast-paced environment.
  • Assisted servers by delivering food and beverages promptly to tables.
  • Removed used dishes and utensils from tables efficiently during busy shifts.
  • Collaborated with kitchen staff to restock supplies and manage inventory levels.
  • Supported team members by communicating guest needs and requests effectively.
  • Followed health and safety guidelines to uphold restaurant standards consistently.
  • Organized dining materials, such as napkins and silverware, for quick access during service.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Ensured that all areas were properly sanitized at the end of each shift.
  • Provided assistance to other employees when needed during peak business hours.

Front Desk Assistant and party host

skyzone
Pittsburgh
12.2024 - 01.2025
  • Scheduled reservations and organized event bookings for customers.
  • Maintained a clean and welcoming front desk area for visitors.
  • Provided information about attractions, services, and safety protocols to guests.
  • Collaborated with team members to ensure smooth daily operations.
  • Resolved guest complaints promptly to enhance customer satisfaction.
  • Trained new employees on proper front desk operations and customer service techniques.
  • Maintained important files, running reports, and delivering updates on occupancy and revenue.
  • Monitored lobby traffic flow during peak hours; provided assistance where needed.
  • Greeted and assisted guests upon arrival at the entertainment facility.

Education

High School Diploma -

Central Catholic Highschool
Pittsburgh, PA
05-2025

Skills

  • Customer service
  • Team collaboration
  • Event coordination
  • Inventory management
  • Time management
  • Effective communication
  • Heavy lifting
  • Problem resolution

Accomplishments

  • member of The National Society of High School Scholars
  • member of MPowerHouse

Affiliations

  • participated a program named "Red Door," which was a community service program giving the homeless and those in need clothing, food, and more.
  • participated in "Gifts and God," which was a program that would help and give gifts to the mentally challenged and phsycially disabled

Timeline

Restaurant Busser and server

Coast & Main
01.2025 - 08.2025

Front Desk Assistant and party host

skyzone
12.2024 - 01.2025

High School Diploma -

Central Catholic Highschool

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Chase Heard