Chelsea Fitterer
Pittsburgh
Summary
Results-driven Mobile Notary and Loan Signing Agent with extensive expertise in notarization processes and real estate transactions. Proven ability to enhance workflow efficiency and train team members, ensuring compliance with legal requirements. Recognized for exceptional communication, problem-solving skills, and reliability in managing sensitive information.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mobile Notary & Loan Signing Agent
Self-Employed
01.2024 - Current
- Ensured compliance with state laws while executing mobile notary services.
- Streamlined mortgage signings by providing thorough explanations to clients.
- Optimized appointment scheduling to reduce client wait times significantly.
- Maintained confidentiality and security of sensitive information in notarization records.
Team Coordinator
Stockton Mortgage
01.2022 - 07.2022
- Enhanced workflow efficiency by coordinating team schedules and deadlines.
- Facilitated communication between borrowers and agents to meet closing deadlines.
- Cultivated strong relationships among team members, agents, and borrowers for streamlined processes.
- Supported new team member onboarding through comprehensive training on tools and processes.
Loan Officer Assistant/Team Coordinator
Victorian Finance, LLC
08.2015 - 01.2022
- Ensured compliance with underwriting standards by processing loan applications accurately.
- Enhanced loan approval efficiency by coordinating documentation collection from clients.
- Identified discrepancies in financial documents to mitigate risks during underwriting.
- Streamlined processing workflow by maintaining and updating loan database records.
- Improved communication clarity with clients through standardized messaging templates.
- Trained new team members on internal systems, enhancing overall team performance.
Education
Bachelor of Arts - Communications Integrated Marketing
Duquesne University
Pittsburgh, PA06-2007
Skills
- Notarial acts
- Critical thinking
- Real estate transactions
- Client relationship building
- Professionalism and ethics
- Oath administration
- Remote online notarization
- Travel coordination
- Estate planning documents
- Power of attorney execution
- Loan signing expertise
- Customer service
Certification
- Licensed Loan Officer (2021)
- Intercultural Certificate (2007)
Timeline
Mobile Notary & Loan Signing Agent
Self-Employed
01.2024 - Current
Team Coordinator
Stockton Mortgage
01.2022 - 07.2022
Loan Officer Assistant/Team Coordinator
Victorian Finance, LLC
08.2015 - 01.2022
Bachelor of Arts - Communications Integrated Marketing
Duquesne University