Chelsea Radabaugh
Shippensburg
Summary
Dynamic General Manager with a proven track record at Rita’s Italian Ice, excelling in budget management and team leadership. Recognized for enhancing sales through strategic initiatives and fostering a collaborative environment. Strong problem-solving skills and attention to detail drive operational efficiency and client satisfaction. Committed to continuous improvement and team success.
Overview
10
10
years of professional experience
Work History
General Manager
Rita’s Italian Ice
01.2020 - 11.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Hairstylist
Varners
02.2015 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
PAA
Wellspan Health
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
Education
Business
Eastern Gateway Community College
Steubenville, OHLicense - Cosmetology
Empire Beauty School
Hanover, Pa 01.2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Computer skills
- Active listening
- Problem resolution
Timeline
PAA
Wellspan Health
11.2024 - Current
General Manager
Rita’s Italian Ice
01.2020 - 11.2024
Hairstylist
Varners
02.2015 - Current
Business
Eastern Gateway Community College
License - Cosmetology
Empire Beauty School
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