Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

CHETANA DEVI NARAIN

Mango Street, Pointe Aux Piments

Summary

Motivational Leader and organization problem-solver with adequate supervisory experience. Disciplined and reliable individual currently studying Human Resource Management, seeking an entry-level HR role, with availability for overtime. Eager to contribute strong administrative, communication, and organizational skills while learning and growing within the HR filed.

Overview

4
4
years of professional experience

Work History

Cashier Supervisor

Simla Way Supermarket
Triolet
07.2025 - Current
  • Coordinated daily activities and supervised staff to ensure efficiency.
  • Monitored employee performance and conducted regular reviews to identify areas for improvement.
  • Provided feedback on employees' performance, and assisted with disciplinary action when necessary.
  • Resolved customer complaints promptly and effectively.
  • Conducted periodic inventory checks to ensure accuracy of stock levels.
  • Performed cashier duties such as processing payments, issuing receipts and balancing cash drawers at the
    end of shifts.
  • Ensured safety regulations were followed at all times by employees.
  • Trained new staff members on company policies, procedures and job expectations.
  • Scheduled work hours for employees are based on store traffic patterns.
  • Helped implement promotional campaigns to increase brand awareness among customers.
  • Reviewed customer feedback surveys to identify areas needing improvement.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations
    efficiency and customer satisfaction.

Cashier

Simla Way Supermarket
Triolet
07.2021 - 10.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have
    sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Diploma in Human Resource And Business Management -

Elite Business School
Reduit
01-2025

Professional Skill Invest Certificate

Professional Skill By Ashley Dorasawmy
Ebene Junction, Ebene
06-2023

O'level School Education (Pass)

Cosmopolitan Secondary College
Plaine Des Papayes
11-2021

Skills

  • Teamwork and collaboration
  • Positive and Professional
  • Team building
  • Customer relations
  • Problem-solving
  • Time management
  • Decision-making
  • Organizational skills
  • Conflict resolution
  • Team collaboration
  • Multitasking Abilities
  • Group leadership
  • Staff supervision
  • Employee motivation and discipline
  • Money handling

Languages

Mauritian Creole
First Language
English
Proficient (C2)
C2
French
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Cashier Supervisor

Simla Way Supermarket
07.2025 - Current

Cashier

Simla Way Supermarket
07.2021 - 10.2023

Diploma in Human Resource And Business Management -

Elite Business School

Professional Skill Invest Certificate

Professional Skill By Ashley Dorasawmy

O'level School Education (Pass)

Cosmopolitan Secondary College

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CHETANA DEVI NARAIN