Cheyenne kautz
Mechanicsburg
Summary
Resilient Correctional Officer skilled in maintaining security and peace in high-stress environments. Known for productivity and efficiency in task completion, managing time effectively to meet all job requirements. Specialized skills include conflict resolution, emergency response coordination. I Excel at communication, empathy, and leadership, crucial for fostering safe experiences at any facilities.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Correctional Officer
Camphill State Prison
Camp Hill
03.2022 - 12.2025
- Monitored inmate activities to ensure compliance with facility regulations and safety protocols.
- Conducted regular inspections of assigned areas to maintain security and identify potential hazards.
- Responded swiftly to incidents, de-escalating situations and ensuring the safety of staff and inmates.
- Collaborated with team members to develop strategies for effective inmate rehabilitation and conflict resolution.
- Documented daily activities, incidents, and observations in detailed reports for review by superiors.
- Assisted in training new officers on operational procedures and emergency response protocols.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Correctional Officer
Cumberland County Prison
04.2021 - 04.2022
- Implemented improvements in communication processes among staff to enhance teamwork and incident response time.
- Participated in ongoing professional development to stay current with correctional best practices and policies.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Debt Collector
Torres Credit Services
02.2019 - 03.2020
- Managed collections process for delinquent accounts, ensuring compliance with regulations.
- Negotiated payment plans effectively, enhancing client relationships and recovery rates.
- Utilized collection software to track account status and document interactions accurately.
- Resolved disputes by analyzing account details and providing clear communication to clients.
Education
GED -
New Port Literacy Counsel
Marysville, PASkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mental health awareness
- Policy enforcement
- Restraint techniques
- Safety and security enforcement
- Self-defense tactics
- Observation
- Microsoft word
- Excell
- Crisis management
- Facility security
- CCTV monitoring
- Prisoner transport
- Crisis intervention training
- Suicide prevention
Certification
- Licensed [CPR] / [AED]
- Licensed OC SPRAY
Timeline
Correctional Officer
Camphill State Prison
03.2022 - 12.2025
Correctional Officer
Cumberland County Prison
04.2021 - 04.2022
Debt Collector
Torres Credit Services
02.2019 - 03.2020
GED -
New Port Literacy Counsel