Chistopher Coyne
Bear Creek Twp
Summary
Hardworking, passionate student and job seeker with a solid background in providing exceptional customer service in high-paced environments, eager to secure a long term position as Server and/or Bartender. Reliable and results-driven, with a positive attitude and readiness to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Server/Bartender Shift Manager
Dooley's Pub & Eatery
08.2023 - Current
- IG: dooleys_pub_and_eatery / FB: Dooley's Pub & Eatery
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Responsible Alcohol Management Certified (PLCB)
Golf Course Attendant
Mount Airy Casino And Resort
03.2024 - 08.2024
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Handled various administrative tasks within the pro shop, such as opening/ closing, answering phone calls and taking messages.
Lead Busser
Dooley's Pub & Eatery
08.2022 - 08.2023
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining a hygienic dining environment.
Education
Bachelor of Science - Mechanical Engineering
The Pennsylvania State University
Wilkes-Barre, PA05.2027
High School Diploma -
Holy Redeemer High School
05.2023
Skills
- Guest Engagement
- Strong Work Ethic
- Professional Appearance
- Multitasking Abilities
- Team Collaboration
- Highly reliable
References
References available upon request.
Timeline
Golf Course Attendant
Mount Airy Casino And Resort
03.2024 - 08.2024
Server/Bartender Shift Manager
Dooley's Pub & Eatery
08.2023 - Current
Lead Busser
Dooley's Pub & Eatery
08.2022 - 08.2023
Bachelor of Science - Mechanical Engineering
The Pennsylvania State University
High School Diploma -
Holy Redeemer High School
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