Chloe Bruce
Nanticoke
Summary
Dedicated Licensed Massage Therapist skilled in client assessment, treatment planning, and maintaining professionalism. Committed to promoting wellness strategies and creating personalized treatment plans for optimal comfort.
Overview
3
3
years of professional experience
Work History
Licensed Massage Therapist
Eagle Rock Spa
Hazleton
09.2024 - Current
- Assessed client needs and created personalized treatment plans for optimal comfort.
- Utilized various massage techniques to relieve tension and promote relaxation.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Educated clients on self-care practices and wellness strategies to enhance long-term health and recovery.
- Completed continuing education courses in massage therapy to maintain current knowledge of best practices.
- Documented clients' medical histories and conditions to identify treatment contraindications and ensure safe care.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
Licensed Massage Therapist
Hand and Stone Massage and Facial
Wilkes-Barre
02.2024 - 04.2025
- Collaborated with spa team to improve service delivery and elevate client satisfaction.
- Managed appointment scheduling to ensure efficient use of time and resources.
- Promoted additional services like hot stone massage therapy and aromatherapy sessions to enhance client experience.
- Adhered to professional ethics and conduct, maintaining a positive and respectful relationship with clients and colleagues.
Receptionist
Hand and Stone Massage and Facial
Wilkes-Barre
08.2023 - 02.2024
- Greeted clients warmly upon arrival and ensured a welcoming atmosphere.
- Managed phone inquiries, delivering information on treatments and packages to enhance client decision-making.
- Processed client payments with accuracy, ensuring efficient transactions and a positive customer experience.
- Maintained cleanliness and organization of reception area and waiting room.
- Assisted therapists by preparing treatment rooms with necessary supplies.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded client information, maintaining accurate accounts to support seamless service delivery.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
Massage Therapy
Commonwealth University of Pennsylvania
Wilkes-Barre, PA12.2023
High School Diploma -
Hazleton Area High School
Hazleton, PA06.2011
Skills
- Massage techniques
- Hot stone massage
- Deep tissue massage
- Aroma therapy
- Prenatal massage
- Myofascial release
- Swedish massage
- Treatment planning
- Client assessment
- Record keeping
- Appointment management
- Customer relationship management
- Service promotion
- Cleanliness standards
- Time management
- Professionalism and ethics
Timeline
Licensed Massage Therapist
Eagle Rock Spa
09.2024 - Current
Licensed Massage Therapist
Hand and Stone Massage and Facial
02.2024 - 04.2025
Receptionist
Hand and Stone Massage and Facial
08.2023 - 02.2024
Massage Therapy
Commonwealth University of Pennsylvania
High School Diploma -
Hazleton Area High School