Chloe Epps
Downingtown
Summary
Motivated and dependable individual with a strong passion for helping others and extensive childcare experience. Brings a well-rounded background in customer service, retail, and hospitality, with strong communication, organization, and multitasking skills in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Private Nanny
Private Family Care
Downingtown, PA
05.2023 - Current
- Developed personalized educational activities to enhance cognitive and social skills.
- Established consistent routines to promote stability and security in children's daily lives.
- Managed multi-child care logistics, ensuring timely transportation and adherence to schedules.
- Collaborated with parents to align on developmental goals and behavioral strategies.
- Implemented effective discipline techniques fostering positive behavior and conflict resolution.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Hostess
Appetites On Main
Exton, PA
03.2022 - 05.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Monitored dining area for cleanliness and organized seating charts during busy shifts.
- Handled guest inquiries and complaints with professionalism, enhancing overall dining experience.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Assisted in training new staff on customer service protocols and restaurant operations.
- Communicated effectively with kitchen and service staff to coordinate guest needs.
Sales Associate
Home Goods
Exton, PA
09.2021 - 03.2022
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring compliance with store standards.
- Collaborated with team members to restock inventory and improve product availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Psychology
West Chester University of Pennsylvania
West Chester, PA05-2026
High School Diploma -
Downingtown West High School
Downingtown, PA06-2022
Skills
- Toddler care experience
- Positive reinforcement
- CPR training
- Household management
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Private Nanny
Private Family Care
05.2023 - Current
Hostess
Appetites On Main
03.2022 - 05.2023
Sales Associate
Home Goods
09.2021 - 03.2022
Psychology
West Chester University of Pennsylvania
High School Diploma -
Downingtown West High School