Chloe Kokenberger
King of Prussia
Summary
A dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
4
4
years of professional experience
Work History
Sales Associate
Aerie By American Eagle
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Hospitality Worker
Escape Room Mystery
09.2023 - 04.2024
- Kept facilities customer-ready by smoothly completing assignments and going beyond basics to look for opportunities to improve presentation
- Handled high guest loads through consistent use of preparation checklists and excellent multitasking abilities
- Greeted guests warmly upon their arrival at establishment
- Participated in ongoing training sessions provided by employer to expand knowledge base and improve performance skills
Customer Service Representative
Competitive Edge Sports
11.2020 - 04.2024
- Collaborated with colleagues and co-workers to deliver quality customer experience
- Anticipated needs and resolved problems to keep customers happy
- Built trusting relationship with customers to better understand needs
- Delivered fast and friendly service to handle questions and service complaints
Education
Diploma -
Upper Merion High School
06.2024
Skills
- Multitasking Abilities
- Event Planning
- Conflict Resolution
- Prep work
- Cash Handling
- Organizational Skills
- Positive Attitude
- Listening skills
- Reliable and punctual
- Relationship building
- Outgoing personality
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Sales Associate
Aerie By American Eagle
11.2024 - Current
Hospitality Worker
Escape Room Mystery
09.2023 - 04.2024
Customer Service Representative
Competitive Edge Sports
11.2020 - 04.2024
Diploma -
Upper Merion High School
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